Hospice & Home Care Liaison

Dover Hospice•Joliet, IL

8h•Hybrid

About The Position

About Dover Health: Dover Health is part of The Dover Companies, a vertically integrated healthcare organization established in 2007, which also includes Cedarhurst Senior Living, Dover Development, Brahms Construction, and Dover Capital. Focused on providing comprehensive healthcare services to seniors, Dover Health aims to bridge the gap between traditional medical care and the evolving needs of aging populations through services such as home health, hospice care, private duty services, and primary care. Aligned with the mission of The Dover Companies, Dover Health is committed to creating an environment where each person feels loved, valued, supported, and able to live life to the fullest. Dover Health is committed to enhancing the quality of life for seniors by delivering patient-centered care that allows them to remain in their own homes with dignity and comfort. As a Hospice & Home Care Sales Liaison, you will impact the lives of our patients by – Analyzing the potential of the company’s success to determine target markets. Visiting doctor offices, hospitals, Assisted Living facilities, Skilled Nursing Facilities, and other possible sources of referrals to present agency credentials and obtain patient referrals. Analyzing the company’s organization to determine its strengths and weaknesses. Analyzing past and current marketing data. Analyzing patient/company relationships. Developing a marketing plan, identifying priorities and sets a reasonable timeline. Implementing marketing plan staying within established timeline. Reviewing and evaluating the analysis and plan on an established basis. Providing coordination of referral through all Dover Health services Attending IDG meeting, as appropriate. Serving as a first contact from clinical referral sources. Providing initial informational meetings with patients and/or families. Assisting office staff as needed with obtaining signatures and updates. Providing community outreach and education. Participating in discharge planning, as needed. Assessing patient’s/family members’ ability to cope with the patient’s dying. Functioning as consultant to the members of the health team, assists them in understanding the social, emotional, and environmental factors related to the patient’s health problems. Helping patients to utilize the resources to their families and the community.

Requirements

At least 1 year experience in home health or hospice sales/marking.
Must be a licensed driver with an insured automobile in good working order, and clear driving record. Current and valid driver’s license, reliable transportation and current liability auto insurance is required.
Willingness to travel locally and occasionally overnight.
The ability to communicate well, both verbally and in writing
Must be able to meet all physical demands of the job which includes, but is not limited to seeing, speaking, touching, walking, standing, bending, reaching overhead, crouching/kneeling or crawling, as well as the ability to regularly lift/move up to 50lbs independently and up to 200 lbs. with assistance.
Ability to work well with others and take direction from management, as well as take initiative-willing to go above and beyond to ensure our patients needs are met and they are comfortable in their living environment.
Self-motivated to accomplish identified goals with a strong sense of accountability for results.

Nice To Haves

Clinical license and experience preferred.

Responsibilities

Analyzing the potential of the company’s success to determine target markets.
Visiting doctor offices, hospitals, Assisted Living facilities, Skilled Nursing Facilities, and other possible sources of referrals to present agency credentials and obtain patient referrals.
Analyzing the company’s organization to determine its strengths and weaknesses.
Analyzing past and current marketing data.
Analyzing patient/company relationships.
Developing a marketing plan, identifying priorities and sets a reasonable timeline.
Implementing marketing plan staying within established timeline.
Reviewing and evaluating the analysis and plan on an established basis.
Providing coordination of referral through all Dover Health services
Attending IDG meeting, as appropriate.
Serving as a first contact from clinical referral sources.
Providing initial informational meetings with patients and/or families.
Assisting office staff as needed with obtaining signatures and updates.
Providing community outreach and education.
Participating in discharge planning, as needed.
Assessing patient’s/family members’ ability to cope with the patient’s dying.
Functioning as consultant to the members of the health team, assists them in understanding the social, emotional, and environmental factors related to the patient’s health problems.
Helping patients to utilize the resources to their families and the community.