Hospice Director

Presbyterian Homes & Services•Menomonee Falls, WI

3d•$118,768 - $156,000•Hybrid

About The Position

Presbyterian Homes and Service is seeking a full-time Director of Hospice to lead its Hospice teams. The Director of Hospice serves as both an operational leader and culture builder, ensuring hospice is deeply integrated with senior living communities, primary care, home health, therapy, pharmacy, and broader population health initiatives. This position requires highly developed relationship-building and interpersonal skills to partner and collaborate with community leadership, clinical operations, referral sources, physicians, and executive leadership to position hospice as a trusted extension of the care continuum rather than a transactional vendor relationship. This position is also a key member of PHS leadership and management, responsible for acknowledging the Christian purposes of PHS, reinforcing the Christian heritage and establishing a culture of caring consistent with the teachings of Jesus Christ.

Requirements

Bachelor’s degree in nursing, Healthcare Administration, or related field; master’s degree preferred.
A minimum of five (5) years’ experience in hospice leadership; multi-site leadership preferred.
CHPN or other hospice/palliative certification preferred.
Strong knowledge of hospice regulations and Conditions of Participation; experience with Wisconsin and/or Minnesota hospice regulatory environments preferred.
Demonstrated experience leading interdisciplinary clinical teams
Experience managing budgets, operations, and quality outcomes
Strong communication, relationship-building, and leadership skills
Ability to travel between sites and communities as needed; inter-state travel required
Proficiency with Microsoft Office, electronic medical records (EMR), and other common computer programs.
Demonstrated compatibility with PHS’ mission and operating philosophies.

Nice To Haves

master’s degree
multi-site leadership
CHPN or other hospice/palliative certification
experience with Wisconsin and/or Minnesota hospice regulatory environments

Responsibilities

Serve as the Hospice Administrator for the assigned geographic region.
Partner closely with Optage leadership to align standard work, operational practices, licensure compliance, regulatory reporting, survey readiness, business continuity planning, and operational risk mitigation across the hospice service line.
Serve as the Hospice Administrator, accountable for multi-state operational oversight, licensure compliance, regulatory reporting, survey readiness, business continuity planning, and operational risk mitigation.
Lead day-to-day hospice operations across assigned regions/sites to ensure high-quality, compliant, patient-centered care, including interdisciplinary team execution and reliable care coordination.
Design scalable workflows, staffing models, escalation pathways, and operational standards to support consistent delivery across regions and future growth.
Drive referral-to-admission efficiency and rapid response capabilities to ensure timely access to hospice services and optimized patient transitions.