Hospice Clinical Services Director

The Highlands At Wyomissing•Wyomissing, PA

5d•Onsite

About The Position

Lead and inspire a dedicated hospice team at The Highlands at Wyomissing. As our Clinical Director, you will oversee hospice clinical operations, provide leadership and mentorship to nursing staff, ensure exceptional patient and family care, and help drive quality, compliance, and service excellence. This is an excellent opportunity for an experienced RN leader seeking a meaningful role with a respected, mission-driven organization. Summary of Responsibilities: The Clinical Director is responsible for the overall direction of hospice clinical services. The Clinical Director establishes, implements, and evaluates goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy.

Requirements

Self-directed and able to work with minimal supervision.
Demonstrates excellent observation, problem solving, verbal and written communications, nursing skills per competency checklist.
Shows ability to organize and prioritize workload independently.
High school Diploma or GED (Required)
Bachelor’s degree in nursing (Required)
PA Registered Nurse License (Required)
Must be a licensed driver with an automobile that is insured in accordance with state or organization requirements and is in good working order.
CPR Certification (Required)
Medical Screening
Criminal History Clearance
FBI Fingerprint Clearance (Only required if you have not lived in PA for the last 2 years)
Immigration and naturalization (I-9) Clearance
Valid Pennsylvania Driver's License and acceptable MVR (if operating company vehicle)

Nice To Haves

Three years of management experience in a hospice or related health care organization (Preferred)

Responsibilities

Coordinates and oversees all direct and indirect patient services provided by clinical organization personnel.
Provides guidance and counseling to coordinators to assist them in continually improving all aspects of hospice care services provided through organization personnel.
Assists in managing clinical teams and planning.
Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated.
Assists the Executive Director/Administrator in the preparation and administration of the organization's budget.
Interpret operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues or expenses.
Evaluates performance of clinical personnel.
Assist in Hiring, evaluating, and termination of organization personnel.
Conducts annual evaluations on clinicians, or more frequently if indicated.
Oversee the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities.
Assures proper maintenance of clinical records in compliance with local, state and federal laws.
Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services.
Develops, implements and evaluates the orientation program for new organization personnel. Responsible for orientation of new organization personnel, directly or delegated.
Plans and implement in-service and continuing education programs to meet education and training needs of organization personnel.
Assists with the evaluation of organization performance via quality assessment performance improvement program, productivity, quarterly and annual reviews. Assures for the quality and safe delivery of hospice services provided through the Organization.
Assists in the development of organization goals. Develops, recommends, and administers Organization policies and procedures.
Assures compliance with all local, state and federal laws regarding licensure and certification of organization personnel and maintains compliance with CGS Medicare
Stays informed about changes in the field of nursing and hospice care, shares information with appropriate organization personnel.
Promotes hospice referrals in the health care community.
In the absence of the Executive Director/Administrator, the Clinical Director will become the acting Executive Director/Administrator and will be vested with authority to act on behalf of the Executive Director/Administrator.
Participate in and complete all required ongoing training, including monthly online and in-person training, annual skills competencies education, and role-specific certifications, to ensure continued competence and adherence to organizational and regulatory standards.