Hospice Clinical Manager- Racine/Kenosha Counties

American Addiction Centers • Milwaukee, WI

11d • $51 - $77 • Hybrid

About The Position

This Clinical Manager role is a Monday–Friday schedule, 7:30 AM–4:30 PM, providing leadership oversight of hospice clinical operations, team performance, and patient care delivery while ensuring full alignment with hospice Conditions of Participation and regulatory standards. As a key leader within the interdisciplinary team, you will collaborate closely with physicians, APNs, and frontline clinicians to drive quality, patient-centered care, and survey readiness. This position also includes participation in a shared Administrative On-Call (AOC) rotation, requiring availability for evenings, weekends, and holidays to provide real-time leadership support for clinical escalations, staffing needs, and urgent patient care decisions—ensuring safe, timely, and compliant care delivery 24/7.

Requirements

• Registered Nurse license issued by the state in which the team member practices, or Occupational Therapist license issued by the state in which the team member practices, or Physical Therapist license issued by the state in which the team member practices, or Speech-Language Pathology license issued by the state in which the team member practices.
• Bachelor's Degree in Nursing, or Bachelor's Degree in Occupational Therapy, or Bachelor's Degree in Physical Therapy, or Bachelor's Degree in Speech Pathology.
• Typically requires 5 years of experience in in clinical nursing or rehabilitation.
• Includes 1 year of supervisory experience in managing staff and budgets.
• Must possess and provide proof of a valid Driver License issued by the state of Wisconsin or Driver License issued by the state of Illinois, and a registered, functional car with adequate insurance coverage.
• Must have thorough understanding of home health or hospice regulations, reimbursement and care requirements.
• Strong verbal and written communication skills.
• Demonstrates an ability to organize, plan and delegate work effectively an efficiently.
• Demonstrates an ability to resolve conflict, motivate staff and interact with superiors, peers and subordinates in a direct and professional manner.
• Demonstrates an ability to solve problems and make independent judgments and decisions based on experience and good judgment.

Responsibilities

• Oversees clinical services and operations, reviews and assures excellent patient care is provided.
• Ensures clinical teams are in full compliance with appropriate local, state, federal, national accreditation body rules and regulations as well as agency policy and procedures are followed.
• Ensures workflow processes are timely and cost efficient.
• Monitors results of chart audits and assures that remedial action is taken.
• Identifies trends in audits and communicates results to the Director.
• Enforces high patient care standards through regular tracking and monitoring of clinical outcomes.
• Responsible for meeting established clinical and service quality goals.
• Assures field supervisory visits are accurately completed according to agency policy and as necessary.
• Monitors and assures staff productivity according to established targets on a weekly basis.
• Assures timely correction of charting deficiencies that impact revenue cycle for their areas.
• Ensures appropriate staffing and assigned case loads, including provisions of multidisciplinary team coverage to meet the needs of our patients.
• Monitors and assures reliability of clinical assessments; tracks and remedies variances in outcomes and adverse events.
• Ensures clinical documentation flows through the systems accurately ending in timely billing submission to payers.
• Develops collaborative and cooperative relationships with internal and external partners, entities and other customers, physicians, as well as community organizations.
• Assists in projecting and monitoring costs for new and established programs including staffing projections, capital expenditures, and other operational costs.
• Assists in management contracts for services to assure compliance with budget.
• Manages expenditures and staffing levels in order to meet budget goals.
• Identifies business opportunities and community needs, and partakes in developing and implementing strategies to take advantage of these opportunities.
• Participates in fundraising events and activities.
• Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale.
• Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives.
• Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business.

Benefits

• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager