Full-Time Hospice Clinical Liaison

Reliant at Home•Plano, TX

10h•Hybrid

About The Position

Reliant at Home is seeking a Full-Time Hospice Clinical Liaison in Plano, TX! Hospice Sales experience required! About Reliant at Home Reliant at Home is a multi-site, Texas only Home Health, Hospice, Caregivers, and Rehab company with 14 locations in Texas – including five Hospice locations (Fort Worth, Plano, Teague, The Woodlands, and San Antonio). The Reliant at Home Bluebird Promise is our commitment to live up to our higher calling by fulfilling our Values, Culture Priorities, and Service Pledge. Care is our higher calling. We believe care is more than the service we provide to patients who need help at home. It also means caring for our Reliant at Home family, the families and loved ones of the patients we serve, our referral partners and providers, and our local communities. Serving others is what we were meant to do. Join Reliant at Home’s winning culture - named Fortune TOP TEN in the USA Best Workplaces for Aging Services and certified Great Place to Work 2020-2021, 2021-2022, 2022-2023, 2023-20424 and 2024-2025!

Requirements

Current RN license in good standing, required.
Graduate of an accredited nursing program (Associate’s or Bachelor’s degree).
Minimum of 1 year of experience in hospice, palliative care, or related healthcare setting required.
Strong assessment skills and familiarity with hospice eligibility criteria (including Medicare regulations).
Excellent communication, interpersonal, and organizational skills.
Demonstrated ability to provide compassionate care and education during emotionally sensitive situations.
Proficient in electronic medical records (EMR) and documentation practices.
Valid driver’s license, reliable transportation, and current auto insurance.
Flexibility to travel locally and work a schedule that meets the needs of referral sources and patients.
Ability to lift up to 50 lbs and manage physical requirements typical of in-home or facility-based clinical evaluations.
CPR certification required.

Nice To Haves

Hospice Sales experience required!
Previous experience in a clinical liaison, admissions, or healthcare sales role strongly preferred.
Homecare Homebase preferred.

Responsibilities

Conduct timely and thorough clinical assessments to determine hospice eligibility based on established criteria.
Collaborate with the interdisciplinary team to develop patient-centered plans of care.
Educate patients and families on the hospice philosophy, services, and what to expect throughout their care journey.
Ensure all admissions documentation is completed accurately, timely, and in compliance with federal, state, and agency standards.
Maintain up-to-date knowledge of hospice guidelines, insurance policies, and community resources.
Provide emotional support and guidance to patients and families during the transition to hospice care.
Build and maintain strong relationships with hospitals, skilled nursing facilities, physicians, and community healthcare partners.
Promote awareness and understanding of hospice services through education, presentations, and one-on-one interactions with referral sources.
Actively identify and respond to new referral opportunities and coordinate closely with the intake and clinical teams for seamless transitions.
Represent the organization in the community at health fairs, professional networking events, and referral meetings.
Track and report referral patterns and outcomes, providing insight to leadership on trends and outreach opportunities.