Hospice Clinical Liaison - Hospice (Days)

Tanner HealthCarrollton, GA
Onsite

About The Position

The Hospice Clinical Liaison will visit hospitals Tanner Carrollton and Villa Rica, clinics, and senior care facilities to promote our hospice services. Educate families and professionals on hospice benefits and how we can help. Work with our care team to ensure smooth patient referrals, transitions from the hospital to home and quality care. Complete GIP admissions, documentation, and other admin tasks.

Requirements

  • Two years of related experience.
  • Requires working knowledge of specialized practices, equipment, and procedures.
  • GEORGIA REGISTERED NURSE LICENSE OR MULTISTATE NURSING LICENSE
  • Strong knowledge of hospice regulations, eligibility criteria, and levels of care.
  • Proven sales or business development experience in healthcare.
  • Experience working within hospital settings and collaborating with hospital-based teams.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to conduct sensitive conversations with patients and families regarding end-of-life care.
  • Relationship-driven and results-oriented.
  • Compassionate, patient-centered approach.
  • Strong organizational and time management skills.
  • Ability to work independently and collaboratively.
  • Knowledge of DME and medication coordination for hospice patients.

Responsibilities

  • Build, maintain, and strengthen professional relationships with hospitals, hospitalists, case managers, social workers, discharge planners, and other referral sources.
  • Serve as the primary Hospice representative within assigned hospitals and facilities.
  • Educate referral sources on Hospice and Palliative care eligibility, services and benefits.
  • Maintain consistent communication with referral sources to coordinate timely and appropriate patient referrals.
  • Consult with hospitalists, case managers, patients, and families to assess hospice appropriateness.
  • Provide clear, compassionate hospice education to patients and families.
  • Facilitate and participate in goals-of-care conversations, including advance directive care planning discussions.
  • Support patients and families through complex decision-making with empathy and professionalism.
  • Coordinate discharge plans for patients transitioning from hospital or facility to home or other hospice setting.
  • Communicate directly with patents, families, and referral sources to ensure continuity of care.
  • Order and coordinate delivery of durable medical equipment and medications to home hospice clients.
  • Collaborate with interdisciplinary hospice team members to ensure timely start of care.
  • Act as a community educator on hospice and palliative care services.
  • Participate in community outreach, educational events, and professional meetings as needed.
  • Represent the hospice organization in a professional, ethical, and mission-driven manner.
  • Apply sales and relationship-building skills to grow the hospice census in alignment with organizational goals.
  • Track referral activity and maintain documentation in clinical record.
  • Meet or exceed individual and team performance goals while maintaining clinical integrity and compliance.
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