Hospice Care Consultant LVN - Weekends

Brighton Hospice • Eugene, OR

12d • $70,000 - $75,000 • Onsite

About The Position

Brighton/Suncrest Hospice aims to redefine hospice care by offering exceptional service and care. This is achieved by increasing staff to patient ratios, leading to more clinical visits and reduced clinician caseloads. Brighton/Suncrest Hospice is a CHAP certified organization. We are seeking individuals committed to providing the highest quality of care to patients and their families.

Requirements

• Extensive experience in healthcare sales, especially home care and/or hospice.
• Ability to market aggressively while simultaneously maintaining positive industry relationships.
• Demonstrated good communication, negotiation, and public relations skills.
• Ability to work independently.
• Ability to build and maintain relationships with referral sources.
• Must be willing to drive with reliable transportation, a valid driver’s license, and auto insurance.

Responsibilities

• Assist weekday liaisons with referral follow-up and patient support.
• Provide consistent weekend coverage and continuity for referral sources, ensuring hospitals and community partners have a clear and reliable point of contact.
• Support the coordination of referrals across Brighton functions (Sales, Admissions, Clinical).
• Navigate clinical conversations and answer clinical questions from patients/families and referral sources.
• Assist patients/families and referral sources in navigating the health system and act as a hospice advocate.
• Educate medical professionals, patients, and families about hospice services using a consultative approach.
• Meet customer, patient, and family needs by providing end-of-life care solutions to improve timely access to care.
• Identify opportunities to improve collaboration with different departments and increase access to hospice services within the community.
• Work a Thursday, Friday, Saturday, Sunday, Monday schedule.
• Serve as the subject matter expert on the Medicare Hospice Benefit, Brighton Hospice service offerings, disease-specific clinical criteria, and evidence-based medicine.
• Take ownership of Pathway patient follow-ups, ensuring accurate and timely documentation and tracker updates.
• Manage care coordination and communication to members of the assigned health system, Brighton team, and other community/post-acute entities regarding patient status, including referral, discharge, hospital readmissions, and hospice revocations.
• Ensure performance metrics are met for referrals to maintain good standing, in collaboration with the Sales department.
• Participate in information gathering and documentation of findings in the Pre-Admit Evaluation while supporting patients, families, and the admission nurse through the admission process.
• Facilitate hospice presentations, obtain consents, and initiate Pre-Admission Evaluations when necessary.
• Escalate clinical, referral management, customer service, and partnership concerns and opportunities to the Area Sales Director immediately.
• Acknowledge, clarify, answer, confirm, and transition conversations to effectively direct patients/families and community partners.
• Support accounts, patients, and families who are readmitted to the hospital/ER by coordinating care with the Brighton team.
• Utilize direction and judgment to create, develop, and sustain consultative relationships in assigned accounts and other potential referral sources through effective customer contacts and excellent customer service skills.

Benefits

• Actual Work/Life Balance
• Competitive Pay ($70,000 - $75,000)
• Benefits Package including Medical, Dental, and Vision insurance
• Paid Time Off
• 401k plan with employer match and 100% vesting after 90 days of employment
• A culture with an emphasis on appreciating and valuing the team member
• The opportunity to be part of a rapidly growing national company, with possible position upgrades

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed