Hospice Account Manager
About The Position
Mission Healthcare, a leading home health and hospice company, is seeking a Hospice Account Manager to join their team. This role is crucial in developing and maintaining relationships with healthcare professionals and generating hospice referrals. The company emphasizes a culture of compassion, accountability, respect, excellence, and service (CARES), and offers opportunities for daily impact on patients' lives and career growth within a collaborative environment. Mission Healthcare is committed to fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered.
Requirements
- Minimum two (2) years of healthcare sales, business development, or account management experience; hospice, home health, or senior care experience strongly preferred.
- Proven track record of meeting or exceeding sales goals.
- Strong communication, relationship-building, and public speaking skills.
- Highly motivated, goal-oriented, and able to work independently in the field.
- Must have a valid driver’s license, reliable insured vehicle, and meet organization driving requirements.
Nice To Haves
- Bachelor’s degree in business, marketing, healthcare administration, or related field preferred; equivalent work experience considered.
- Knowledge of hospice philosophy and services preferred.
Responsibilities
- Develop and maintain relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other referral sources.
- Generate hospice referrals by educating healthcare professionals on hospice services, eligibility criteria, and the benefits of early referrals.
- Conduct sales calls, presentations, and community education events to promote hospice awareness and services.
- Serve as the primary liaison between referral sources, patients, families, and the hospice clinical team.
- Identify and respond to the needs of referral partners, ensuring excellent customer service and follow-up.
- Collaborate closely with the hospice intake and admissions teams to ensure smooth transitions for new patients.
- Maintain detailed records of sales activities, referral trends, and market feedback using CRM systems or sales tracking tools.
- Develops and implements marketing plans, assists in establishing agency volume projections, implements marketing plans and monitors the allocation of resources according to budgetary limitations.
- Provides leadership in strategic planning, maintains comprehensive knowledge of Mission Healthcare’s markets including government agencies, major payor groups, key referral sources and competitor’s market positioning.
- Meet or exceed monthly, quarterly, and annual sales goals as assigned.
- Monitor market conditions and competitor activity; provide feedback to leadership to inform business development strategies.
- Monitors and reports on cost-effective marketing efforts.
Benefits
- 401(k) retirement savings plan
- Mileage reimbursement
- Employee Assistance Program (EAP)
- Paid vacation, sick leave, and holidays
- Medical, dental, and vision insurance
- Flexible Spending & Health Savings Accounts
- Disability, life, and AD&D insurance
- Pet insurance
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
