Hospice Account Manager (Oxnard/Camarillo)

Mission Healthcare•Oxnard, CA

21d•Hybrid

About The Position

Mission Healthcare, a leading home health and hospice company operating in seven states, is seeking a Hospice Account Manager for the Oxnard/Camarillo territory. As the largest home health and hospice company in the western United States, Mission Healthcare is dedicated to its mission of taking care of its people and providing comprehensive services across the healthcare continuum. The company operates under core values of Compassion, Accountability, Respect, Excellence, and Service (CARES). This role offers the opportunity to impact patients' lives daily and grow a career within a culture of collaboration, compassion, and commitment. Mission Healthcare provides competitive benefit packages designed to support employee well-being.

Requirements

Minimum two (2) years of healthcare sales, business development, or account management experience.
Hospice, home health, or senior care experience strongly preferred.
Proven track record of meeting or exceeding sales goals.
Strong communication, relationship-building, and public speaking skills.
Highly motivated, goal-oriented, and able to work independently in the field.
Knowledge of hospice philosophy and services preferred.
Must have a valid driver’s license, reliable insured vehicle, and meet organization driving requirements.

Nice To Haves

Bachelor’s degree in business, marketing, healthcare administration, or related field preferred; equivalent work experience considered.

Responsibilities

Develop and maintain relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other referral sources.
Generate hospice referrals by educating healthcare professionals on hospice services, eligibility criteria, and the benefits of early referrals.
Conduct sales calls, presentations, and community education events to promote hospice awareness and services.
Serve as the primary liaison between referral sources, patients, families, and the hospice clinical team.
Identify and respond to the needs of referral partners, ensuring excellent customer service and follow-up.
Collaborate closely with the hospice intake and admissions teams to ensure smooth transitions for new patients.
Maintain detailed records of sales activities, referral trends, and market feedback using CRM systems or sales tracking tools.
Develops and implements marketing plans, assists in establishing agency volume projections, implements marketing plans and monitors the allocation of resources according to budgetary limitations.
Provides leadership in strategic planning, maintains comprehensive knowledge of Mission Healthcare’s markets including government agencies, major payor groups, key referral sources and competitor’s market positioning.
Meet or exceed monthly, quarterly, and annual sales goals as assigned.
Monitor market conditions and competitor activity; provide feedback to leadership to inform business development strategies.
Monitors and reports on cost-effective marketing efforts.