Hospice Account Executive/Liaison

BEACON HOME HEALTH•Jackson, TN

1d•Hybrid

About The Position

We are looking for an Account Executive to join us at Beacon Hospice in Jackson! This role serves as the customer service representative for all hospice agency referral sources, including sales calls, hospice education and information, and community in-services regarding hospice.

Requirements

High school diploma or equivalent required
At least two (2) years of demonstrated success in hospice sales.

Nice To Haves

Bachelor’s degree preferred
Ability to professionally and effectively interact with a variety of stakeholders.
Ability to generate creative ideas related to marketing and community education.
Effective and persuasive communication skills; a positive and outgoing manner.
Strong time management and organizational skills.
Proficient in the use of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
Current driver’s license and reliable means of transportation.
Ability to manage budget and utilize resources effectively.
Ability to effectively work from a remote/home office.

Responsibilities

Helps build collaborative working relationships both internally and externally.
Responsible for being a good steward of the agency’s financial resources by projecting a return on monies spent and managing a marketing budget.
Responsible for executing effective sales calls that identify and meet the needs of the referral community and clearly communicate the features and benefits of the Company. These include pre and post call planning, establishing rapport, effective questioning skills, proposing solutions, handling objections, and closing.
Successfully executes a weekly, monthly, and quarterly strategy to increase market share through key account development including prospecting/diversification and call frequency/routing. Plans activity to maximize territory coverage of both existing and prospective accounts.
Participates in collaborative strategic planning and problem solving as it relates to marketing growth strategies and community education.
Responsible for achievement of census admission goals/expectations as established at hire or at review of annual agency budget goals.
Completes specific assignments timely as requested by supervisor.
Attends staff meetings to give an update regarding accounts, customer needs, and progress towards agency growth strategies.
Coordinates in-services with community and medical-based groups to educate them on hospice services on an as needed basis.
Responsible for checking email daily and responding to phone messages within one (1) business day.
Responsible for all sales administration duties including, but not limited to, CRM compliance, expense reports, payroll time sheets, medical director time sheets, strategic territory planner, PTO requests, and paperwork delivery or pick-up as needed.
Other appropriate tasks and special projects as assigned.