HOSP DESK & PRK AMB, SECURITY

Pomona Valley Hospital Medical Center•POMONA, CA

11d•Onsite

About The Position

Responsible for the safety of hospital lobbies and serves as the first security representative encountered by Associates, patients, and visitors entering the hospital. Checks in visitors, vendors, and contractors using and maintaining the electronic visitor log system, and ensures compliance with hospital visitation rules and safety procedures. Acts as a liaison between hospital customers and Associates, provides directions, and answers visitation questions professionally and courteously. May work at hospital lobby desks and/or parking booths. At parking booths, provides parking directions and directions to hospital services or special events. Reports suspicious circumstances, maintains direct communication with security dispatch and security officers, and monitors computer systems at the front desk as assigned. May perform other duties as assigned.

Requirements

High school diploma or equivalent.
AHA (American Heart Association) HeartSaver certification, or ability to obtain it within fourteen (14) days of position classification.
Strong public relations and communication skills.

Nice To Haves

Prior experience in customer service or a related field.

Responsibilities

Maintain the safety of hospital lobbies as the first security representative encountered by Associates, patients, and visitors.
Check in visitors, vendors, and contractors using and maintaining the electronic visitor log system.
Ensure compliance with visitation rules and hospital safety procedures.
Serve as a liaison between hospital customers and Associates.
Provide directions and answer visitation questions professionally and courteously.
Work at hospital lobby desks and/or parking booths as assigned.
At parking booths, provide parking directions and directions to hospital services or special events.
Report suspicious circumstances and maintain direct communication with security dispatch and security officers.
Monitor computer systems at the front desk as assigned.
Perform other duties as assigned.