Hope Dining Room Supervisor

Christian Retirement Services • Iowa City, IA

1d • Onsite

About The Position

At Oaknoll, our Hope Dining Room Supervisor works managing and coordinating our Dining Services staff serving our licensed nursing care areas. They help to build a caring, driven team and establish long-lasting and meaningful relationships between staff and residents, helping to CREATE home for our residents and staff alike. Oaknoll is a not-for-profit community that provides resident-centered care and services through our CREATE culture. CREATE is an acronym for our values: caring, respect, enthusiasm, awareness, teamwork, and encouragement. We believe that people should experience joyful, active, and connected lives as they age. We believe people should have the opportunity to receive competent, caring, and compassionate health care when they need it. We believe our community is both special and unique because of the people who live here, the people who work here, and the relationships that they build together. We strive to make the lives of our residents and our staff meaningful and fulfilling. If you want to share in these values and the relationships that they allow us to build, we are looking for YOU! Oaknoll is currently seeking a full-time Hope Dining Room Supervisor to join our Dining Services team. An outstanding candidate will demonstrate an understanding of resident-centered care/service and treat everyone with courtesy and respect.

Requirements

• Candidates must have a high school diploma or equivalent.
• Candidates must have 2 years of experience in food customer service or related field, with management experience preferred.
• Candidates must demonstrate and maintain knowledge of dietary restrictions, infection control standards, and sanitation practices.
• Candidates must be willing to complete ServSafe certification within 6 months of hire.

Nice To Haves

• Candidates holding a Certified Dining Manager certification preferred.

Responsibilities

• Overseeing dining operations, both front-of-house and back-of-house, in our nursing care areas.
• Modeling expected service techniques and customer service standards and ensuring that staff are trained and perform up to Oaknoll standards.
• Creating and managing schedules for dining staff, ensuring that proper staffing levels are maintained across all shifts.
• Participating in care conferences each week for our residents in Assisted Living and the Health Center under the direction of the Registered Dietician.
• Observing guest satisfaction and stepping in to support service when needed.
• Adhering to all restaurant regulations and proper food safety standards and enforcing them among staff.
• Ensuring the understanding and following of dietary restrictions, infection control standards, and sanitation practices among dining staff.
• Meeting with the Director of Dining Services and Executive Chef to plan for special events and facilitate communication between staff and management.
• Maintaining a thorough understanding of Oaknoll's catering menu and the ability to manage catering events.

Benefits

• competitive pay
• paid time off
• retirement plan with company contributions
• 40% off employee meals
• free use of our gyms and pool
• weekly access to a Nurse Practitioner free of charge
• onsite parking
• tuition reimbursement
• scholarship program
• student loan repayment assistance
• medical, dental, vision, life, FSAs, and voluntary short-term and long-term disability insurances for eligible employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED