Honor Bar Attendant

Kimpton Hotels & Restaurants•Miami, FL

11d•Onsite

About The Position

This role is responsible for facilitating the replenishment of guestroom honor/private bars, maintaining the inventory of the private bar storage area, and assisting with in-room dining orders, tray preparation, and tray runs. The attendant will act as an advocate for the hotel, create personalized guest experiences, and develop relationships to encourage guest return.

Requirements

Minimum 1 year of experience in customer service or similar role.
Excellent written communication and professional communication and presentation skills.
Highly motivated and flexible with the ability to take initiative.
Flexible schedule, able to work evenings, weekends, and holidays when needed.

Nice To Haves

High School Diploma is preferred.

Responsibilities

Memorize the organization of the honor bar and accurate placement of each product.
Be familiar with IRD carts.
Ensure the bar cart is stocked at the start and end of your shift.
Check expiration dates on products daily.
Setup and breakdown scheduled coffee service and water stations each morning/afternoon according to Kimpton standards.
Become familiar with the technology used to record items taken from honor bar and provide a report to the front office at the end of the day.
Clean spills, broken glass and debris promptly after incidents.
Pick up trays en route back to station, during slow periods, and on designated tray runs.
Assist with monthly inventories and deep cleans of honor bars to ensure quality and cleanliness.
Check refrigerator and baskets in all rooms assigned for private bar items that have been consumed.
Record used items by room number and restock used items in each room.
Keep room refrigerators, baskets, and storage room clean & organized.
Take on responsibilities outside of this job post as needed.