Homeless Navigator Outreach Position-3

Jefferson County CO•Golden, CO

30d•$24 - $26•Onsite

About The Position

JOB DESCRIPTION SUMMARY: The Homeless System Navigator is responsible for coordinating navigation efforts across Jefferson County for individuals experiencing homelessness. This position will demonstrate and utilize knowledge of housing and stabilization outcome principles, practices, and techniques. Navigators will support individuals with accessing shelter, housing, mental health services, basic needs, treatment and other necessary services. Navigator will utilize Homeless Management Information System (HMIS) for data collection and reporting. Navigator will collaborate with community partners and provide coordinated street outreach and services to highly vulnerable populations. SCHEDULE: This position operates primarily in-person on a four- or five day work week, which can be discussed with the hiring manager. Offsite community outreach and mobile work is . Some flexibility is necessary on an as-needed basis. COMPENSATION: Hiring Range: $24.46-$26.26 USD hourly Compensation will be determined based on education, experience and skills. BENEFITS: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules, and more . For more information, click Here for our Total Rewards summary.

Requirements

Experience: Three years related work experience
Education: Bachelors Degree
Note: An equivalent combination of education and experience is acceptable.

Nice To Haves

Industry-specific Knowledge: Preferred experience working with individuals in poverty, Human Services system, Justice Services system, and Homeless Population
Experience communicating with varying levels of audiences (vulnerable population, community partners, etc )
Knowledge in Wraparound Facilitation
HMIS trained and certified
Experience with documentation and case management
Life experience which has fostered empathy for our clients
Technical Skillset: HMIS trained and certified
Experience with documentation and case management
Demonstrate exceptional organizational skills and an ability to manage numerous projects simultaneously
Strong time management and prioritization skills
Soft Skillset: A true passion for serving and working with people
Demonstrate ability to maintain composure and professionalism during stressful situations
Demonstrate ability to make decisions recognizing established procedures and practices, and to use resourcefulness and tact in addressing new situations and problems
Demonstrate ability to establish effective working relationships with individuals and groups participating in the Homeless Navigator network, as well as associates, fellow employees, supervisors and clients and guests
Diffuse and/or de-escalate situations to reach a mutual resolution suitable to all concerned
Demonstrate team spirit and a willingness to assist coworkers when necessary
Maintain discretion and confidentiality

Responsibilities

Manages and enters data in spreadsheets, including in the Homeless Management Information System (HMIS), and analyzes data using statistical software.
Conduct assessments to gather qualitative and quantitative data regarding services for individualized planning.
Maintain records within HMIS to accurately reflect progress towards housing stability.
Works with Regional Homeless Coordinator to achieve data integrity.
Supports expediting services for clients in need through research and present data collection.
Research national evidence-based practices in the areas of housing strategies.
Interprets complex data and information into distinct formats using tables, graphs, or other visual aids.
Facilitates, organizes, participates , and evaluates in the regional homeless navigator network.
Facilitates goal development with clients by providing ideas and input for housing and stabilization outcome goals.
Be an active participant in Heading Home and workgroups to advocate on behalf of clients to remove barriers, provide resources, and achieve stabilization goals.
Attend trainings with state and local counties and community agencies servicing individuals.
Provides navigation support as a wraparound facilitator and liaison with any other system or professional the customer is involved with.
Assists with homeless referral and resources support, entry and exit follow-up plan development, as well as facilitation and participation in individualized service and support teams.
Meet directly with individuals to provide resources and knowledge of service agencies to achieve outcome goals.
Visit camps, parked cars, and other outreach sites to meet unhoused people where they are at.
Responds to navigation inquiries from families, community, and professionals.
In-person visits to office environments that assist with direct homeless service delivery.
Maintains resources and eligibility requirements for services available to individuals, including community and public assistance programs.
Coordinate with Sheriff’s department and other community programs and outreach to unhoused community members.
Demonstrate ability to establish and maintain rapport with landlords, or potential placements, for housing conversations with involved professionals. This includes phone calls and other electronic communication, referral and application support, and effective problem-solving.
Assist in the regional coordination of the Point-In-Time Count effort for Jefferson County.
Coordinate extreme weather and severe weather to align, streamline, and enhance efforts.
Other duties and responsibilities as assigned.