Homeless Outreach Specialist II

Interfaith Community Services INC•Oceanside, CA

20d•$30 - $33•Onsite

About The Position

In the Homeless Outreach Specialist II role, you’ll deliver field-based outreach, short-term crisis intervention, and case management services to individuals experiencing homelessness who have Substance Use Disorders (SUD) and Serious Mental Illness (SMI). The Homeless Outreach Specialist serves the North County region, connecting individuals to housing, healthcare, and other essential supportive services through targeted outreach and brief case management. The role includes participating in and supporting case conferencing to ensure clients with ongoing treatment needs are effectively linked to appropriate community-based programs. The specialist works collaboratively with an interdisciplinary team that includes behavioral health clinicians, clients, outreach workers, community partners, program leadership, and staff to coordinate comprehensive care and support.

Requirements

Master's Degree, required
Clinically Licensed or Licensed Eligible (ASW, AMFT, APCC), required
1+ years of experience working in a Social Services, Nonprofit or related setting, required
Experience working with severely mentally ill, medically fragile, and homeless populations, required
Ability to establish and maintain professional boundaries with clients
Ability to identify problems, and research and recommend solutions
Demonstrated strong working knowledge of resources in North County San Diego
Must have excellent written and verbal communication skills
Must be highly organized and demonstrate attention to detail
Demonstrated experience managing multiple deadlines and working effectively under pressure, using independent judgment to produce quality work under time constraints
Demonstrated experience working with a collaborative team
Working Knowledge of MS Office (Word, Excel, and Outlook)

Nice To Haves

1+ years of providing case management services, preferred
Bilingual (English/Spanish), preferred

Responsibilities

Conducts outreach and engagement with individuals experiencing homelessness
Identifies, engages and links underserved populations with SUD and behavioral health services
Provides direct services to homeless clients and families, which include: intake, assessment, referrals and case management as well as client advocacy with the goal of supporting self-sufficiency
Outreach teams will employ a regionalized, neighborhood-based model to build collaborative relationships with unhoused individuals as well as community stakeholders
Provides direct services to clients including short term counseling, crisis intervention, and linkage with longer term services
Participates in outreach events for the purpose of engagement and client linkage
Participates, when appropriate, in case conferences for clients receiving counseling services
Develops and maintains effective relationships with mental health providers to ensure that clients with ongoing treatment needs are successfully transferred to longer term services
Maintains accurate records and files and prepares reports as required by funders and agency administration
Enters data into the regional Homeless Management Information Systems (HMIS) client database, the Coordinated Entry System (CES) and/or other electronic data systems as required by funders and Interfaith
Monitors compliance with grant and contract requirements. Makes recommendations to supervisor regarding any program changes needed to meet grant benchmarks
Ensures the confidentiality of client information and health records
Meets regularly with supervisor and participate in agency meetings and staff trainings
Provides trauma informed and culturally competent client services
Performs additional duties as assigned