Case Manager II - Homeless Outreach - Spokane Valley

Frontier Behavioral Health•Spokane Valley, WA

15h•$26 - $32

About The Position

Frontier Behavioral Health’s presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a Trauma-Informed Care Organization, we firmly believe in recovery and that our clients can lead fulfilling and meaningful lives, and we consider it an honor and a privilege to assist them in their journey. If you want to have a positive impact in the lives of others come join us! WHY CHOOSE FRONTIER BEHAVIORAL HEALTH? At Frontier Behavioral Health, we value our employees and recognize the importance of EVERY employee’s contribution to our mission. Our behavioral health services make a positive difference in the lives of those we serve and contribute to the health, safety, and quality of life for everyone in Spokane County. At FBH we have a variety of client services, including outpatient, inpatient, community outreach, crisis services, partnerships with schools, law enforcement and more. Our evidence-based, culturally appropriate, trauma informed behavioral health services address the diverse needs of those we serve. Along with the City’s Housing and Homeless Coordinator, this team is responsible for conducting pro-active outreach activities to contact and engage those who may be experiencing homelessness. The Outreach Team is also responsible for helping to respond to concerns directed to the City regarding issues related to homelessness. Outreach Specialists regularly ride with the Homeless Outreach Officer and work as a single unit while in the field, each specializing in and focusing on their respective roles to provide more versatile and responsive services both to those experiencing homelessness, and to the community at large. The Case Manager II provides targeted outreach and case management services to adults who are experiencing serious and persistent mental disorders and homelessness. Services are focused on a population that is highly vulnerable, experiencing lack of service connections or other support, and are unable to engage in traditional service models. Services will be provided in emergency homeless shelters, transitional homeless shelters, homeless encampments, transportation hubs, train stations, and other pertinent community location where people may gather.

Requirements

Bachelor's degree in the behavioral sciences with two to five years related experience working with psychiatrically impaired populations OR; Master's degree in the behavioral sciences and one-year experience working with psychiatrically impaired populations.
Must submit for Agency Affiliated Counselor Registration within 30 days of hire.
Must have an unrestricted and valid driver’s license, active car insurance and must be willing to use their personal vehicle in the course of work.
Must be able to pass a law enforcement background check and fingerprinting prior to hire.
Effective communication and interpersonal skills.

Responsibilities

Provide outreach and engagement services to persons with chronic mental illness who are homeless. This is inclusive of shelters, encampments and places of residence.
Provide consultation and training to homeless providers regarding individuals with a mental illness who are homeless.
Provide coordination and appropriate linkages to community resources and treatment agencies.
Provide stabilization and transition services to individuals with a mental illness who are homeless.
Coordinate with various mental health and chemical dependency treatment agencies, including DCRs, psychiatric and medical hospitals, and the criminal justice system.
Represent the agency in a positive and professional manner.
Complete required documentation and data entry, including, if required, databases outside of FBH such as the Community Management Information System (CMIS).
Participate in community meetings
Participate in Peer Review, supervision and intake and diagnostic staffing, in-FBH educational and administrative meetings as directed.
Maintain and enhance customer service to ensure that both external and internal customers of the FBH have a positive experience of the FBH.
Comply with all state WAC/RCS requirements and FBH policies and procedures.
Establish and maintain a good working relationship with FBH staff.
Perform FBH Homeless Team charting requirements, correspondence, HRIS and other paperwork in a complete and timely manner.
Requires travel to see clients in the community and travel between work sites.
Other duties as assigned.

Benefits

Paid Time Off – Employees accrue up to 26 days of PTO in the first year of employment! Plus 9 Paid Federal Holidays!
Sick Leave – Extended Sick Leave and Paid Sick and Safe Time.
Some positions qualify for a Compressed Workweek option resulting in up to additional 26 days off per year.
Medical, Dental and Vision
Retirement – We offer an impressive 403b plan including standard 3% employer contribution plus an additional 3% employer match.
Flexible Spending Accounts
Life Insurance – Company paid coverage that starts the first of the month following 6 months from your date of hire.
Signing Bonus!
No-cost licensure supervision for those pursuing clinical licensure.
Federal and State Loan Forgiveness Program for qualifying Programs.
Reimbursement of License/Certification application fee that is required for the position.
Free Employee Assistance Program
Staff Discounts at various FBH partners throughout Spokane!
Benefits described above are based on employees who hold .5 FTE positions or greater and/or some benefits vary based on FTE. PRN positions are not benefit eligible or eligible for a sign on bonus.