Homeless Engagement Team Member (HET)

Los Angeles Homeless Services Authority•Los Angeles, CA

2d•Hybrid

About The Position

The Los Angeles Homeless Services Authority (LAHSA) seeks motivated professionals who want to use their talents and skills to make a difference. Our staff are adaptive problem solvers and passionate about enriching people's lives. If you are mission-driven, dedicated to superior service and support, and can diligently work independently and in a collaborative environment, join our team. LAHSA is leading the fight against homelessness in LA County. This role offers a comprehensive and competitive benefits package. LAHSA, created in 1993, is a joint powers authority of the city and county of Los Angeles. As the lead agency in the HUD-funded Los Angeles Continuum of Care (CoC), we coordinate and manage federal, state, county, and city funds for programs providing shelter, housing, and services to people experiencing homelessness.

Requirements

Experience performing intakes and assessing social service needs.
Experience working with substance abusers and/or persons with multiple diagnoses.
Ability to maintain professional relationships with diverse organizations and community representatives.
Good conflict resolution skills.
Ability to work and lead teams with professionalism.
Applicants should possess a positive attitude, an ability to comfortably interact with diverse populations, be energetic and independent, and have a strong desire to learn.
Good communication typing skills and computer proficiency, including Microsoft Office Suite.
Any combination of extensive and applicable work experience and educational credentials to perform the above duties successfully.
A valid California Class C driver's license is required at the time of hire.
Employees must have a good driving record for a minimum of three (3) years.
This position requires the employee to reside within the State of California.

Responsibilities

Assist homeless people in response to requests received and while performing outreach duties.
Identify and investigate homeless situations based on requests received.
Provide linkages to resources available for the homeless population.
Maintain a comprehensive up-to-date resource base for homeless services and referrals.
Maintain up to date Clarity (HMIS) Records for services provided to clients directly in the field.
Work with Senior staff to plan daily schedule.
Maintain professional relationships with offices of local government, and City and County Departments.
Represent LAHSA at community meetings and advocate for clients at CES and Case Conferencing meetings.
Review Request for Services to identify areas of necessary follow-up.
Perform duties assigned by management for region or department needs.