Homegoods & Floral Manager

Good Food Holdings Companies • Aptos, CA

1d • $22 - $35 • Onsite

About The Position

The Homegoods & Floral Manager is a leadership position responsible for driving success in both the Homegoods and Floral departments. This role requires strong communication skills, effective leadership, and a commitment to motivating and developing staff. Key traits for success include excellent communication, attentive listening, strong leadership abilities, self-motivation, observation, decisiveness, flexibility, patience, and a sense of urgency. The Homegoods & Floral Manager plays a pivotal role in maintaining positive team morale and fostering a productive working environment.

Requirements

• A high school diploma or general education degree (GED) is required.
• Strong reading and interpretation skills for documents such as safety rules, instructions, and correspondence are necessary.
• Effective communication with customers and employees, including public speaking to groups, is essential.
• Proficiency in basic calculations such as discounts, percentages, and volume is required, along with the ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals.
• The ability to analyze instructions, resolve conflicts, and make effective decisions.
• Must adapt to varying situations, think critically, and implement viable solutions.
• Standing for extended periods, walking, frequent use of hands and wrists, manual dexterity, talking, hearing.
• Close vision, color vision, peripheral vision, depth perception, and focus adjustment are necessary for the job's visual demands.

Nice To Haves

• Previous experience and/or training in a related role (Homegoods or Floral) for six months to one year, or an equivalent combination of education and experience, is preferred.

Responsibilities

• Engages customers in a friendly manner, shares product information, and assists in locating products throughout the store.
• Seeks opportunities to exceed customer expectations and enhance the customer experience.
• Demonstrates ability to manage own time and models a flexible work style.
• Shifts tasks as priorities and circumstances change based on the needs and conditions of the department.
• Represents company values. Works cooperatively and positively with fellow team members.
• Gives and receives feedback in a constructive manner demonstrating the company’s Speak Up culture.
• Conserves company resources. Works in a manner consistent with the company’s mission, vision, values, and sustainability program.
• Adheres to work and food safety policies set forth by the company and all local, state, and federal regulatory agencies.
• Contributes to store cleanliness, maintains equipment, and informs store/department management of any problems.
• Observe all company rules and policies. Understands and complies with specific department or location guidelines, tasks, and responsibilities.
• Setting an example and modeling correct behavior and adherence to company policies and procedures.
• Becoming proficient in the merchandise sold within the Homegoods and Floral Departments to educate both customers and staff about product features and usage.
• Managing ordering, receiving, merchandising, and pricing of products in both departments.
• Creating captivating merchandise displays to promote sales and regularly refreshing displays to maintain customer interest.
• Implementing effective inventory control measures to minimize shrinkage and waste.
• Overseeing employee scheduling, labor control, and performance management.
• Providing ongoing training in suggestive selling techniques, merchandising, and customer service for both departments' employees.
• Collaborating with Store Leadership to ensure department budgets, sales promotions, and marketing programs are effectively executed.
• Promoting a safe work environment, conducting accident investigations, and adhering to safety standards.
• Handling customer inquiries, and complaints, and ensuring high-quality customer service.
• Adapting to changes in the work environment and upholding company policies.
• Supervising respective department teams, including training, assigning tasks, evaluating performance, addressing employee concerns, and maintaining a positive work environment.
• Consistently deliver exceptional customer service, going beyond simple greetings to ensure customer satisfaction.
• Embody a positive and respectful attitude, adapting to changes while fostering an atmosphere of respect and flexibility.

Benefits

• Comprehensive medical, dental, vision, and 401k at 28 hours a week.
• Great earning potential with the opportunity for growth within our family of brands
• Paid Parental Leave available
• Lifestyle Scheduling
• Public Transport Benefits
• Paid Community Service Hours
• 30% discount at all New Leaf Community Markets, Bristol Farms, and Lazy Acres Natural Market locations

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED