Home Visitor- Asthma Program
About The Position
The Home Visitor works within the Community Asthma Prevention Program (CAPP), which educates families and improves self-management of asthma and environmental mitigation to improve asthma control. The role provides education, health care connections, and community-resource connections to help families manage asthma. Home Visitors support families for one year after in-person or virtual educational encounters, contact families at regular intervals, document how interventions are maintained in the home, and remain available between visits. For virtual visits, the Home Visitor helps patients and families download, connect to, and navigate virtual visits and related resources. The role may also help CHOP patients schedule clinic or telehealth visits. The Home Visitor maintains a minimum caseload and documents initial and follow-up visits in the electronic health record and other electronic data-capture systems.
Requirements
- High school diploma or GED.
- At least three years of experience working in community-based programs or community health.
- Ability to engage diverse patients and families in a culturally appropriate manner.
- Excellent organizational skills.
- Ability to travel by car or independently use public transit, taxis, or ride-sharing services.
- Knowledge of local community agencies and organizations.
- Strong interpersonal, communication, problem-solving, teaching, coaching, and community-networking skills.
- Ability to work effectively with a wide range of constituencies in a diverse community.
- Outstanding customer service and communication skills.
- Ability to work independently and collaboratively with other teams.
- Ability to navigate smartphones and mobile devices using iOS and Android.
- Excellent computer skills, including email, Word, and EPIC.
- Ability to coach and help others use technology related to telehealth.
- Understanding of and commitment to equitable access to healthcare.
Nice To Haves
- Bachelor's degree in social work, public health, or education.
- Experience educating community residents.
- Philadelphia residency.
- Personal experience with medical complexity.
Responsibilities
- Assess homes for asthma triggers, conduct asthma education classes, and demonstrate and supervise environmental interventions.
- Help patients and families identify education, information, agency referrals, and advocacy to address medical and social needs.
- Maintain a caseload of 50 families.
- Contact eligible community members to schedule appointments for the home visitor program and follow all protocols.
- Connect families with community agencies, social-service organizations, insurance providers, and other resources through in-person or virtual assistance.
- Conduct regular in-person or virtual follow-up visits to reinforce education and assess maintenance of interventions.
- Document visits, family activities, and supplies used in databases and the electronic health record.
- Use incentives and intervention supplies appropriately, maintain the storage closet, and document supply and incentive use.
- Assist in training new Home Visitor staff.
- Attend all CAPP staff meetings.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
