Home Support Officer
About The Position
The Home Support Officer position at Calvary Scottvale is a permanent part-time role. The primary responsibility is to support the Home Manager in day-to-day administrative tasks, ensuring the smooth delivery of customer care. The role involves being the first point of contact for clients, residents, and staff, with a focus on providing courteous reception and administrative support. If you pride yourself on your outstanding administration and communication abilities, enjoy a friendly and culturally diverse environment and have a great attitude then we want to hear from you!
Requirements
- Well-developed interpersonal and communication skills.
- Commitment to providing high-quality customer service and a genuine interest in the elderly.
- Attention to detail, multitasking abilities, and effective time management skills.
- Proficiency in contemporary IT applications and platforms (MS Office, Teams, etc.), with a willingness to learn new ones.
- Proven organizational skills, attention to detail, and the ability to prioritize work independently and as part of a team.
Nice To Haves
- Previous experience in aged /health care
- Rostering and payroll experience using Kronos
- Qualifications in Administration
Responsibilities
- Ensure clear and timely administrative activities to support customer care
- Facilitate communication with residents, their representatives, and other stakeholders regarding office administration requirements
- Reception duties, including answering phones, greeting visitors/contractors, and managing appointments
- Assist with walk-in inquiries and record them appropriately
Benefits
- NFP salary packaging benefits
- discounted health insurance
- gym memberships
- Paid parental leave
- Training, development pathways and career opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
