Home Infusion Reimbursement Specialist

Brightree • Peachtree Corners, GA

4d • $23 - $29 • Remote

About The Position

We are seeking a Home Infusion Reimbursement & Collections Coordinator to play a critical role in driving timely cash collections and resolving complex reimbursement issues for home infusion services. In this role, you will take ownership of assigned A/R pipelines, proactively work unpaid and underpaid claims, and partner closely with payers and internal stakeholders to maximize reimbursement while maintaining regulatory compliance.

Requirements

• Minimum 2 years of home infusion billing and collections / accounts receivable experience
• At least 2 years of experience maintaining HIPAA compliance
• Strong understanding of infusion reimbursement, payer requirements, and denial management
• Proficiency in Microsoft Excel and Word; comfortable navigating billing and AR systems
• High attention to detail with strong analytical, problem-solving, and follow-up skills
• Effective written and verbal communication skills, including payer and internal stakeholder interactions
• Demonstrated success in meeting or exceeding collections, aging, or productivity metrics
• High school diploma required; equivalent combination of education and experience considered
• Broad knowledge of revenue cycle workflows, billing routines, and infusion-related procedures

Responsibilities

• Managing the end-to-end collections lifecycle for home infusion claims
• Actively managing accounts receivable to ensure timely and accurate payment
• Performing detailed payment and denial analysis to identify trends, root causes, and resolution strategies
• Researching, following up on, and resolving unpaid, underpaid, denied, or appealed claims
• Submitting appeals and corrected claims with appropriate documentation to support reimbursement
• Communicating directly with payers to resolve complex coverage, authorization, and reimbursement issues
• Maintaining compliance with payer contracts, Medicare guidelines, and regulatory requirements
• Collaborating with billing, intake, and clinical teams to reduce denials and improve first-pass yield
• Monitoring collection metrics and productivity goals while consistently working toward or exceeding performance benchmarks
• Staying current on payer policy changes and infusion reimbursement regulations

Benefits

• comprehensive medical
• vision
• dental
• life
• AD&D
• short-term and long-term disability insurance
• sleep care management
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• commuter benefits
• 401(k)
• Employee Stock Purchase Plan (ESPP)
• Employee Assistance Program (EAP)
• tuition assistance
• fifteen days Paid Time Off (PTO) in their first year of employment
• 11 paid holidays plus 3 floating days
• 14 weeks of primary caregiver or two weeks of secondary caregiver leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED