Home Infusion & Ambulatory Equipment (AIC) Manager
About The Position
At LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by lux—meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference. We’re looking for a Home Infusion & Ambulatory Equipment (AIC) Manager who wants their work to mean something — someone who brings care, accountability, and purpose to what they do every day. This role plays an important part in helping LUX Infusion deliver a patient‑first experience — ensuring that critical infusion equipment is available, safe, and efficiently managed to support care delivery in patients’ homes. In this role, you’ll contribute to work that: Helps patients feel supported by ensuring timely access to reliable therapy equipment, Supports clinicians and partners through operational excellence, consistency, and trust, Moves work forward in a growing, clinician‑led organization focused on better outcomes. Everything we do connects back to real people navigating complex healthcare journeys — and this role helps make that journey brighter.
Requirements
- Bachelor’s degree in healthcare administration, business, supply chain, or a related field (or equivalent experience)
- 2–4 years of experience in healthcare operations, home infusion, DME, logistics, or inventory/asset management
- Proficiency in inventory management systems and Microsoft Excel
- Excellent organizational, problem-solving, and communication skills
- Experience working with patients, caregivers, and external vendors
Nice To Haves
- Experience managing or supporting large-scale inventory or equipment fleets
- Strong analytical skills with the ability to interpret data, identify trends, and make recommendations
- Knowledge of home infusion workflows and ambulatory infusion pump operations
- Experience with asset tracking, loss prevention, and recovery processes
- A continuous improvement mindset with experience optimizing workflows
Responsibilities
- Oversee the end‑to‑end management of infusion pump inventory, ensuring availability, compliance, and efficient utilization across a fleet of 2,000+ units
- Analyze utilization trends and performance data to inform purchasing, improve turnaround times, and reduce loss
- Coordinate with vendors for equipment procurement, maintenance, and repair, ensuring all pumps meet safety and compliance standards
- Lead pump recovery efforts, including outreach to patients and caregivers to ensure timely returns and minimize loss
- Investigate discrepancies and implement strategies to improve tracking accuracy and reduce equipment loss rates
- Collaborate closely with pharmacy, nursing, logistics, billing, and external vendor partners to support seamless equipment distribution and retrieval
- Maintain accurate, audit‑ready records of equipment inventory, assignments, and maintenance history
- Identify opportunities for process improvement and lead initiatives to enhance efficiency and operational performance
- Support development of SOPs and training materials for equipment management processes
- Bring thoughtfulness, reliability, and follow‑through to your work, balancing multiple priorities with strong attention to detail
Benefits
- Purpose‑driven work with real impact
- A patient‑first, clinician‑led culture
- Supportive, collaborative teammates
- The opportunity to grow with a company building something meaningful
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
