Responsible for identifying and coordinating patient/family care to support terminally ill patients and families in all hospice settings. The Case Manager utilizes teaching, assessment, and intervention skills to provide comfort care at end of life and maximize the quality of life for the patients and families. This role involves educating patients and families regarding disease processes and trajectory, disease management, hospice philosophies, signs and symptoms of decline and end of life. The Case Manager is responsible for continuous review of all aspects of every patient on their caseload to ensure appropriate utilization of services and adherence to hospice level of care criteria. They administer medication and treatments as prescribed by the physician, lead the interdisciplinary care group (IDG) for each patient and family, and coordinate all services with team members. Documentation in the electronic health record is a key responsibility, accurately recording patient experiences and updating the Plan of Care as needed. The role also includes supervising and performing Home Health Aide and licensed practical nurse supervisory visits, facilitating discharge planning, and potentially conducting OASIS assessments for Palliative Care patients in Wisconsin. The position requires the use of proper body mechanics and safety techniques for patient care activities and may involve orienting and mentoring new staff.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree