Home Health Therapy Supervisor

RiverStone Health•Billings, MT

14h•$41 - $62•Onsite

About The Position

The Therapy Supervisor is responsible for the delivery of quality patient care through the therapy process of assessment, diagnosing, planning, implementation, and evaluation. In tandem with the clinical manager and clinical therapy staff, the therapy supervisor helps to oversee patient care, PT/OT/ST staff, clinical documentation (OASIS), referral staff, and customer satisfaction with home health patient care services. The incumbent brings content expertise and knowledge surrounding the program elements, deliverables, and metrics. The work environment is typically fast paced. Work is performed to ensure efficiency of program delivery, incorporating integrity and innovation to ensure a high level of customer service.

Requirements

Graduation from accredited PT program.
3 years experience with rehabilitation and/or disabilities.
Any combination of experience and training which provide the equivalent scope of knowledge, skills, and abilities necessary to perform the work.
Licensed as a PT in the State of Montana in good standing.
Ability to display non-judgmental and empathetic listening skills.
High degree of detail-oriented skill level.
Knowledge and understanding of protected sensitive patient health information (HIPAA) and confidentiality.
Ability to work collaboratively and maintain a positive work environment.
Ability to perform job duties with integrity and innovation to ensure completion and a high level of quality.
Ability to understand and adhere to required administrative policies and procedures.
Excellent communication skills to ensure efficient and quality customer service.

Nice To Haves

Experience working with an underserved population.

Responsibilities

Provide skilled, comprehensive physical therapy services in a home-health setting.
Independently administer and monitor therapeutic interventions in compliance with physician orders and accepted PT practice standards.
Conduct evaluations and interpret symptoms and treatment responses, collaborating with interdisciplinary healthcare providers to develop and adjust individualized plans of care.
Deliver education and training to patients and caregivers on managing impairments, using adaptive equipment, and promoting functional independence.
Provide skilled interventions tailored to physical, cognitive, communicative, and functional deficits, including swallowing/dysphagia management for SLP clients.
Initiate and conduct admissions and home visits, establish priorities and goals, and coordinate care based on patient needs.
Consult and coordinate with physicians, nurses, therapists, home health aides, and other care providers throughout the patient’s care continuum.
Communicate changes in patient condition promptly to the care team, physician, and family to ensure continuity and safety.
Participate in case conferences—whether in-person, telephone, or electronic—to support collaborative treatment planning.
Document evaluations, treatment plans, interventions, patient responses, progress, and discharge in the electronic medical record, adhering to documentation standards and completing charting in a timely manner.
Demonstrate knowledge of the Outcome and Assessment Information Set (OASIS-E), include quality and reimbursement metrics in documentation and care delivery.
Understand and adhere to Medicare/Medicaid guidelines, HIPAA, state regulations, and accreditation standards relevant to home health services.
Maintain universal precautions and follow organizational safety protocols at all times.
Participate in performance improvement initiatives aimed at achieving positive patient outcomes.
Receive and address patient or family concerns in a professional, timely manner.
Pursue ongoing professional growth through orientation, continuing education, and departmental training.
Demonstrate competencies—interpersonal, cognitive, and technical—that align with the organization’s mission and standards.
Participate in a weekly rotating on-call schedule with the Clinical Manager, providing after-hours, weekend, and holiday support.
Carry program-issued laptop and phone to manage patient care operations while on call.
Fulfill other home health coverage assignments as directed.
Coordinates therapy staff by assisting with scheduling.
Provides therapy-related clinical input to determine appropriate referrals for acceptance and assists in identifying the clinical information needed for admission, medication entry, and intakes.
Assists therapy staff in decision making, care coordination, and time management in cases with complex needs.
Conducts regular conferences with all home health team members to promote information exchange, determine care assignments, and to promote integration of care plans.
Assures that all therapy staff members deliver respectful care consistent with the patient/family's home, cultural, and environmental circumstances.
Assesses the therapy team’s ongoing patient care through care conferencing and review of documentation to determine educational and care needs.
Ensures program and agency policies and procedures are being followed by therapy team.
Oversees and ensures accurate and timely documentation with appropriate utilization of medical records systems by the therapy team.
Assists therapy team with ensuring quality care and patient/client satisfaction.
Identifies and supports quality improvement initiatives for the therapy team.
Attends meetings, conferences, workshops and training sessions, and reviews publications and audio-visual materials to become and remain current on principles, practices and new developments related to the therapy and home health field.
Develops and maintains trusting relationships with patients, clients and RiverStone Health staff, and community referral partners.
Responds to questions, comments and concerns in a courteous, effective, and timely manner.
Promotes teamwork and collaboration among staff.
Works closely with other RiverStone Health staff and participates in team meetings to develop plans and ideas for program expansion, delivery and quality improvement initiatives.
Keeps immediate supervisor and designated others accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems.
Handles corrective action for therapy staff.
Directs the work of therapy staff, establishes therapy work schedules, reviews and approve therapy timesheets.
Provides professional development, training, and support for assigned therapy staff.
Works in collaboration with Human Resources when recruiting, hiring, and onboarding therapy staff; encountering behavior, performance, or reliability issues; and when therapy staff request extended leave, or work accommodations.
Completes regular therapy performance appraisals; handle employee therapy relations incidents in a timely manner.
Keeps current on best therapy supervision practices through research and trainings and ensuring compliance with applicable policies and procedures.
Perform other duties as assigned in support of RiverStone’s mission and goals.