Home Health Team Coordinator - New Milford Office

RVNAhealth•New Milford, CT

13d•$25 - $30•Onsite

About The Position

The Home Health Coordinator is responsible for scheduling and coordinating patient visits across disciplines to ensure timely, efficient, and compliant home health service delivery. This role supports clinician productivity, episode management, and patient satisfaction while working closely with clinical teams, patients, and families.

Requirements

2+ years of healthcare experience required, including medical terminology.
Bachelor's degree or licensed or experienced high level functioning Medical Assistant, CNA, Coder, or other Health care personnel experience.
Strong organizational, multitasking, and problem-solving skills
Proficiency with EHR and scheduling systems
Exceptional customer service skills including phone manner and ability to build relationships in a fast-paced environment.

Nice To Haves

Minimum one year of community health experience preferred, with a strong knowledge base of home health or hospice and associated regulations.
Knowledge of Medicare guidelines, episode management, and LUPA implications preferred

Responsibilities

Maintain accurate patient schedules, ensuring all ordered visits are appropriately assigned across disciplines
Schedule all Start of Care (SOC) and Resumption of Care (ROC) visits in the scheduling system
Assign and maintain a primary case manager for each patient
Coordinate clinician coverage for absences, including vacations and sick time
Communicate with patients and families regarding visit schedules and changes
Ensure visits are completed timely to support billing, compliance, and quality outcomes
Reconcile scheduled visits against physician orders to ensure regulatory adherence
Monitor recertification timelines and provide weekly reminders to clinical staff
Collaborate with clinical managers to support effective episode management
Support scheduling strategies to minimize Low Utilization Payment Adjustments (LUPAs)
Maintain working knowledge of Medicare guidelines and payment models
Monitor clinician schedules to ensure productivity expectations are met
Run and analyze reports related to visit completion, timeliness, and scheduling accuracy
Identify scheduling gaps, inefficiencies, or risks and proactively resolve them
Partner with leadership to ensure balanced coverage across service territories
Serve as a liaison between patients, families, clinicians, and leadership
Communicate scheduling updates and important information to field staff
Collaborate with interdisciplinary teams to ensure coordinated, patient-centered care