Home Health Team Assistant

OSF HealthCare • Peoria, IL

2d • Onsite

About The Position

The Team Assistant provides non-clinical support to regional team members in their delivery of care to patients, across all Care Services. The Team Assistant is responsible for managing agency referrals and helping to ensure all necessary information is available prior to the patient visit, manages work queues and performs other non-clinical, pre-coding activities. Updates the EMR and coordinates access to care (i.e. initial visits, ongoing visits and others, as directed). The Assistant is also responsible for monitoring reports and providing timely communication to support regional leadership and employees in the field.

Requirements

• High School Diploma/ GED
• One year in an office clerical setting or customer service environment
• Excellent interpersonal and communication skills
• Solid computer skills, including proficiency with Microsoft software
• Strong analytical and problem solving skills, with the ability to be detail oriented

Nice To Haves

• Three years in an office clerical setting or customer service environment
• Direct experience in medical setting
• Knowledge of medical terminology

Responsibilities

• Managing agency referrals
• Ensuring all necessary information is available prior to the patient visit
• Managing work queues
• Performing other non-clinical, pre-coding activities
• Updating the EMR
• Coordinating access to care (i.e. initial visits, ongoing visits and others, as directed)
• Monitoring reports
• Providing timely communication to support regional leadership and employees in the field

Benefits

• Comprehensive and market-competitive total rewards package
• Benefits, compensation, recognition and well-being offerings
• Focus on the whole person and engage with their current stage of life and career

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED