Home Health Scheduler

Choice Rehab•Scottsdale, AZ

4d•Onsite

About The Position

The Home Health Scheduler (PSC) is responsible for scheduling patient services and coordinating care with agency staff. This position also cross-trains and provides coverage as a Medical Records Specialist (MRS).

Requirements

High school diploma or equivalent required.
Valid, current driver’s license required.
Reliable transportation and current automobile liability insurance required.
Ability to establish and maintain effective working relationships with employees across all areas of the agency.
Strong interpersonal, communication, organization, and scheduling skills.
Ability to manage competing priorities and respond effectively to changing patient and staffing needs.

Nice To Haves

Graduation from an accredited vocational nursing program preferred.
Current state license as a Licensed Vocational Nurse (LVN) or Licensed Practical Nurse (LPN) required. A multistate license issued by a member state of the Nurse Licensure Compact (NLC) is preferred.
Current CPR certification required if assigned to make patient visits.
At least one year of home care experience, including home health or hospice, preferred.
Working knowledge of electronic medical record systems preferred.
If clinically licensed, nursing skills consistent with generally accepted professional standards of practice.

Responsibilities

Complete workflow tasks and other assignments directed to the Patient Services Coordinator’s responsible position within the agency’s electronic medical record system.
Prioritize and schedule new patient admissions in coordination with the Administrator or Case Manager–Registered Nurse.
Coordinate patient care with nurses, patients, caregivers, and other members of the interdisciplinary team.
Communicate effectively and professionally with patients, staff, healthcare professionals, and referral sources.
Respond to agency and patient needs with professionalism, creativity, and sound judgment.
Demonstrate an ongoing commitment to professional growth and competency.
Participate in agency-sponsored in-service training.
Participate in the agency’s Quality Assessment and Performance Improvement (QAPI) program as directed.
Promote and follow the agency’s philosophy, policies, and procedures to support high-quality patient care.
Cross-train and provide support as a Medical Records Specialist as needed.
If clinically licensed, perform assigned patient visits and complete all required documentation promptly.