Home Health Scheduler

UT Southwestern Medical Center • Dallas, TX

2d • Onsite

About The Position

Works under minimal supervision to coordinate and maintain scheduling of visits for home health patients and staff. Enters staff and patient information into database and maintains reports. Responsible for development and continual monitoring of the work schedules for Clinicians to meet patient care needs, adjusts staffing according to available staff and reports changes to appropriate supervisors, assure accuracy of the time reports, verify hours worked daily, bonus hours, overtime hours and benefit days, and calculate staffing based on adjusted census daily. Schedules patient appointments/visits according to care plans and staff availability. Contacts care providers and clients regarding day-to-day changes. Enters staff and patient information into database. Maintains staff and patient statistics, and reports. Calls hospital Social Services department to notify them that an Agency patient has been admitted to their hospital. Performs general office duties including but not limited to word processing, photocopies, etc. Performs other duties as assigned. This shift for this role is Monday - Friday 8am -5pm.

Requirements

• High School Diploma or equivalent
• 2 years in medical office environment
• Exposure and working knowledge of physician billing, medical collections, coding and surgery scheduling and/or patient access
• Candidates must be authorized to work in the United States.

Nice To Haves

• 2 years of college
• Six (6) months of Home Health/Scheduling experience

Responsibilities

• Assists in taking referrals, patient intake process.
• Is responsible for development and continual monitoring of the work schedules for Clinicians to meet patient care needs, adjusts staffing according to available staff and reports changes to appropriate supervisors, assure accuracy of the time reports, verify hours worked daily, bonus hours, overtime hours and benefit days, and calculate staffing based on adjusted census daily.
• Is responsible to coordinate and maintain scheduling for patients and staff.
• Timely communication of scheduling changes between office and field staff.
• Creates and maintains staff schedules.
• Prepares weekly schedule for field staff and provides notification to employees.
• Provides staffing for sick leave, vacation, long term leave.
• Schedules patient appointments/visits according to care plans and staff availability.
• Discerns patient services required as outlined in agreements, urgent requests, and care plans.
• Contacts care providers and clients regarding day-to-day changes.
• Enters staff and patient information into database.
• Maintains staff and patient statistics, and reports.
• Calls hospital Social Services department to notify them that an Agency patient has been admitted to their hospital.
• Performs general office duties including but not limited to word processing, photocopies, etc.
• Performs other duties as assigned.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100%25 coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED