Home Health Scheduler Private Duty Nursing (PDN)

Amazing Care Home Health Services • San Antonio, TX

6d • Onsite

About The Position

The Private Duty Nursing Scheduler is responsible for coordinating and maintaining nurse schedules to ensure clients receive consistent, high-quality care. This position works closely with nurses, families, Case Managers, and clinical leadership to ensure all authorized hours are staffed appropriately while maintaining excellent communication and customer service.

Requirements

• Strong communication and problem-solving skills.
• Ability to work in a fast-paced environment and adjust priorities quickly.
• Strong attention to detail and organizational skills.
• Ability to build relationships with nurses, families, and team members.

Nice To Haves

• Experience with healthcare scheduling, home health, or Private Duty Nursing preferred.

Responsibilities

• Coordinates and maintains daily and weekly nursing schedules for Private Duty Nursing clients.
• Schedules nurses according to client needs, authorized hours, skill requirements, and nurse availability.
• Communicates regularly with nurses and families regarding schedule changes, staffing updates, and coverage needs.
• Works closely with Case Managers and clinical leadership to identify staffing priorities and ensure continuity of care.
• Assists with filling open shifts due to call-outs, schedule changes, vacations, and staffing needs.
• Maintains accurate schedules within the scheduling system and ensures all updates are completed timely.
• Reviews schedules to ensure coverage aligns with client authorization and Plan of Care requirements.
• Tracks open shifts and proactively communicates staffing challenges to leadership.
• Partners with recruiting and clinical teams regarding high-priority staffing needs and nurse availability.
• Builds positive relationships with field nurses to improve engagement, communication, and retention.
• Provides excellent customer service to clients, families, and internal team members.
• Monitors schedule accuracy to support payroll, billing, and compliance processes.
• Participates in rotating on-call responsibilities to assist with after-hours scheduling needs, nurse call-outs, and urgent coverage concerns.
• Maintains confidentiality and follows HIPAA guidelines when handling client and employee information.
• Completes additional administrative duties and special projects as assigned.

Benefits

• Medical, dental, and vision insurance options
• Life, disability, pet, and legal insurance options
• Generous paid time off
• Weekly pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed