Home Health Patient Services Coordinator

Optimal Care • Jackson, MI

17h • $18 - $22 • Onsite

About The Position

Optimal Care is a clinician-owned and operated company that provides physician services, home health, and hospice care. They utilize an integrated care delivery model incorporating technology, innovation, and best practices to achieve value-based outcomes. Their mission is to 'Serve Together, Provide Value, and Deliver Exceptional Quality Care.' They are committed to being an exceptional place to work where employee expertise and passion can thrive.

Requirements

• High School Diploma or GED
• At least one (1) year experience in health care data entry
• Experience with computers

Nice To Haves

• Associate's degree preferred
• Home Health or hospice care experience preferred

Responsibilities

• Assists in coordinating Home Care Services for patients, in a timely manner.
• Provides excellent customer services.
• Assists the functions of patient care management through timely and accurate intake data entry and system reporting.
• Coordinates both patient and clinical staff scheduling.
• Coordinate patients/family and community partner phone calls.
• Maintain a good working rapport with community and company partners, interdepartmental personnel, as well as other departments within the facility.
• Verifies accuracy of patient scheduling and data entered through use of information systems reports.
• Accurately enters, and updates where required, a variety of patient data (both new and previous) and patient care data into information systems.
• Performs daily backup of information in the system(s) where required.
• Alerts appropriate management team members regarding late or missing documents required for intake of a patient and data entry.
• Alerts appropriate members of the management team members regarding late or missing documents required for patient care coordination and scheduling.
• Performs other specific projects relating to intake and data entry and computer operations as required.
• Maintains confidentiality of patient and organization information at all times.

Benefits

• Minimum of 3 Weeks Paid Time Off (PTO)
• Company Vehicle Program for field roles
• Medical, Dental, and Vision Insurance
• HSA and FSA options including Dependent Care
• Company paid Short Term Disability
• Company paid Life Insurance
• 401(k) with Employer Match
• Mileage Reimbursement
• Pet Insurance
• ID and Fraud Protection

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED