Home Health Order Specialist

Cantex Continuing Care Network•San Antonio, TX

3d•Onsite

About The Position

The Home Health Orders Specialist manages the clinical documentation lifecycle for physician orders, face-to-face encounters, and Plan of Care certifications within the home health setting. This role serves as a key liaison between field clinicians, clinical leadership, physicians, and administrative teams to ensure timely processing, tracking, and completion of medical documentation. The Home Health Orders Specialist supports regulatory compliance, care coordination, patient safety, and documentation accuracy by maintaining efficient order-management workflows and monitoring home health records in accordance with Medicare and regulatory requirements.

Requirements

Minimum of one to two years of administrative experience in a healthcare setting
High school diploma or equivalent required
Familiarity with medical terminology, Medicare guidelines, physician order tracking, and home health documentation workflows.
Proficiency with Electronic Health Record (EHR) systems, electronic signature platforms, and Microsoft Office applications, including Word and Excel.
Exceptional attention to detail, strong organizational and multitasking skills, effective written and verbal communication skills, and the ability to maintain HIPAA compliance and patient confidentiality.

Nice To Haves

home health, hospice, or medical records experience preferred
Associate’s or Bachelor’s degree in healthcare administration, business, or a related field is a plus.

Responsibilities

Generate, distribute, track, and manage physician orders, including Plans of Care, medication changes, treatment updates, and face-to-face documentation from initiation through final execution.
Communicate with physicians, physician assistants, and nurse practitioners to obtain signatures and ensure compliance with required documentation and regulatory timelines.
Conduct routine audits of active patient records to identify missing, incomplete, or unsigned orders and communicate discrepancies to clinical leadership and field staff.
Upload, index, track, and maintain signed documentation within the Electronic Health Record (EHR) system while updating workflow statuses and documentation records according to agency policies.
Assist intake and administrative teams with patient referrals, insurance authorization verification, and medical records requests.
Generate order-tracking, compliance, and delinquency reports to identify documentation gaps, compliance risks, and outstanding items requiring follow-up.
Support home health documentation workflows that promote timely billing processes, regulatory compliance, and continuity of patient care.
Maintain confidentiality of patient information and comply with HIPAA, Medicare, and organizational documentation standards.