Home Health Contract Specialist

Human Touch Home Health Care • Washington, DC

1d • Onsite

About The Position

Human Touch Health Care Services LLC is seeking a detail-oriented and organized Home Health Contract Specialist to manage, review, coordinate, and maintain contracts and agreements related to home health services. The position supports payer and provider contract administration, monitors contract terms and renewal dates, maintains accurate documentation, and helps ensure agreements align with organizational policies and applicable regulatory requirements. The role involves working with healthcare contracting, insurance payer agreements, managed care organizations, and home health operations, while managing multiple contracts and deadlines.

The successful candidate will maintain an accurate contract repository, monitor expirations and renewals, ensure documentation is complete and appropriately approved, communicate contractual changes promptly, support resolution of payer contract and reimbursement issues, and provide timely status reports to management. The position operates in a professional healthcare administrative environment and requires regular communication with internal departments and external healthcare partners. It may involve managing multiple priorities, meeting time-sensitive deadlines, and coordinating activities across departments and locations.

This is a full-time, onsite position in Washington, DC, five days per week, with no remote or hybrid option. The schedule is Monday through Friday, based on the agency’s assigned business hours. The annual salary is $65,000–$75,000, based on experience.

Requirements

• At least two years of home health contract specialist experience, as stated in the job posting.
• Two or more years of experience in healthcare contract administration, payer contracting, provider relations, revenue cycle management, or a related field is preferred.
• Experience maintaining confidential records and managing multiple deadlines.
• Understanding of healthcare contracting processes and payer-provider relationships.
• Familiarity with home health services and the operational requirements of a home health agency.
• Knowledge of payer reimbursement terms, authorization requirements, and billing processes.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to review contractual documents, identify discrepancies, and track obligations.
• Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
• Ability to maintain accurate electronic records and prepare reports.
• Strong time-management and follow-up skills.
• Ability to handle confidential information with discretion.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Associate degree or bachelor’s degree in Healthcare Administration, Business Administration, Contract Management, Finance, or a related field preferred; equivalent relevant healthcare contracting experience may be considered in place of formal education.

Nice To Haves

• Experience working with home health agencies, Medicare Advantage plans, Medicaid managed care organizations, or commercial insurance payers.
• Familiarity with healthcare reimbursement structures, payer fee schedules, and contract renewal processes.
• Experience negotiating or supporting negotiations of healthcare payer contracts.
• Familiarity with Medicare and Medicaid reimbursement policies applicable to home health agencies.
• Experience with managed care contracting and payer credentialing processes.
• Knowledge of healthcare compliance requirements and contract risk management.
• Experience using electronic contract management systems or healthcare administrative platforms.

Responsibilities

• Prepare, review, organize, and maintain contracts, amendments, renewals, and related documentation.
• Track contract expiration dates, renewal deadlines, rate changes, and other contractual milestones.
• Maintain an organized electronic contract repository and ensure contract records are complete and accurate.
• Coordinate contract reviews, approvals, signatures, and execution with internal stakeholders.
• Identify contract discrepancies, missing information, and potential compliance concerns, and escalate them appropriately.
• Assist with contracts and agreements with Medicare Advantage plans, Medicaid managed care organizations, commercial insurance companies, and other healthcare payers.
• Support payer relationships and maintain contracting documentation.
• Coordinate contract submissions, credentialing-related documentation, and requests for additional information.
• Review payer fee schedules, reimbursement rates, authorization requirements, and service terms.
• Communicate contractual reimbursement terms to billing, authorization, and operations teams.
• Track new payer agreements, amendments, and contract negotiations.
• Assist with identifying opportunities to improve reimbursement terms and expand payer participation.
• Help ensure contracts are consistent with applicable federal and state requirements, payer guidelines, and organizational policies.
• Monitor contractual requirements related to documentation, service delivery, reporting, and compliance.
• Coordinate with compliance and operational leadership when contract terms require clarification.
• Maintain documentation for audits, payer reviews, and internal compliance assessments.
• Protect confidential patient, employee, payer, and business information in accordance with privacy and confidentiality requirements.
• Escalate potential contractual risks, compliance concerns, and deviations from established procedures.
• Collaborate with billing, authorization, clinical operations, credentialing, and administrative teams to support contract implementation.
• Communicate payer-specific requirements, reimbursement terms, and contractual updates to relevant departments.
• Assist in investigating contract-related billing discrepancies, denied claims, reimbursement issues, and authorization concerns.
• Help verify that applicable fee schedules and contract terms are accurately reflected in internal systems.
• Coordinate communication of contract changes that may affect service delivery, billing workflows, or reimbursement.
• Support resolution of contract-related questions from internal departments and external payer representatives.
• Maintain contract tracking logs, renewal calendars, and status reports.
• Prepare reports on active contracts, pending agreements, expiring contracts, and outstanding contracting tasks.
• Monitor contract-related deadlines and follow up with stakeholders to ensure timely completion.
• Track changes in reimbursement rates, payer requirements, and contractual obligations.
• Provide management with updates on contracting progress, outstanding issues, and potential risks.
• Recommend improvements to contract tracking, document management, and administrative workflows.
• Communicate professionally with insurance representatives, healthcare partners, vendors, and internal stakeholders.
• Follow up on pending agreements, outstanding documentation, contract amendments, and renewal requests.
• Coordinate meetings and discussions related to contract reviews and negotiations.
• Maintain professional working relationships while appropriately representing the organization’s contractual interests.
• Escalate unresolved issues to the appropriate manager or executive leader.

Benefits

• Competitive salary commensurate with experience.
• Opportunities for professional development and career advancement.
• Positive and supportive work environment.
• Contribution to improving healthcare access and quality in the community.
• Comprehensive benefits package including health insurance, vision, dental, vacation time, and sick leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree