Home Health Client Support Executive

Optimal Care - Evergreen•Macomb Township, MI

4h•$80,000 - $90,000•Hybrid

About The Position

Optimal Care is growing and proactively building our talent pipeline for future opportunities. While this role may not be immediately available, we invite you to submit your resume to this posting. A member of our Recruiting team will reach out to discuss opportunities with you. Optimal Care is where your dedication meets a rewarding career. Top Work Places for 12 consecutive years, Great Places to Work certified for 6 consecutive years, and we believe that exceptional care starts with exceptional people. We’re committed to supporting your professional growth, valuing your expertise, and creating an environment where you can do your best work every day. As a clinician-owned and operated organization, we empower our team members to provide personalized, compassionate care to patients and families every day. We are a leading provider of Physician Services, Home Health, and Hospice that encourages collaboration, innovation, and clinical excellence. From chronic disease management and rehabilitation to end-of-life care, our focus is on improving outcomes and enhancing quality of life. We live a simple Mission: Serve Together, Provide Value, and Deliver Exceptional Quality Care. About the Role Join a high-performing sales team where your relationships, drive, and expertise directly expand access to exceptional patient care. As a Client Support Executive, you'll partner with physicians, hospitals, senior living communities, and other healthcare providers to grow referrals across our home health service line while serving as a trusted resource throughout the referral process. You'll have the opportunity to build lasting partnerships, educate referral sources, and make a meaningful difference by connecting patients with the care they need. This role is ideal for a relationship-driven sales professional who thrives in a fast-paced healthcare environment and enjoys creating value for referral partners. You'll develop and maintain strategic relationships, educate providers on our services, generate new referral opportunities, coordinate communication between referral sources and clinical teams, and execute territory growth strategies. Through your consultative approach, strong communication skills, and commitment to exceptional service, you'll help drive organizational growth while ensuring more patients receive the high-quality care they deserve.

Requirements

High School Diploma or GED
Minimum 2 years in healthcare strategic development, ideally within home health or hospice
Demonstrated experience in medical sales or within Skilled Nursing Facilities, Assisted Living, or Independent Living environments
Ability to maintain strong professional relationships with physicians and referral sources
Reliable transportation, valid driver’s license, and valid automobile insurance coverage

Nice To Haves

Associate’s degree
Demonstrates active involvement in professional organizations and community activities
Strong interpersonal and communication skills
Ability to plan, organize, and self-direct work with minimal supervision
Demonstrated customer service excellence, critical thinking, and problem-solving abilities
Skilled in relationship management, strategic planning, data tracking and analysis
Community networking to grow home care services

Responsibilities

Partner with physicians, hospitals, senior living communities, and other healthcare providers to grow referrals across our home health service line.
Serve as a trusted resource throughout the referral process.
Build lasting partnerships.
Educate referral sources on our services.
Generate new referral opportunities.
Coordinate communication between referral sources and clinical teams.
Execute territory growth strategies.
Develop and maintain strategic relationships.
Utilize a consultative approach, strong communication skills, and commitment to exceptional service to drive organizational growth.