Home Health Client Support Executive
About The Position
Optimal Care is growing and proactively building our talent pipeline for future opportunities. While this role may not be immediately available, we invite you to submit your resume to this posting. A member of our Recruiting team will reach out to discuss opportunities with you. Join a high-performing sales team where your relationships, drive, and expertise directly expand access to exceptional patient care. As a Client Support Executive, you'll partner with physicians, hospitals, senior living communities, and other healthcare providers to grow referrals across our home health service line while serving as a trusted resource throughout the referral process. You'll have the opportunity to build lasting partnerships, educate referral sources, and make a meaningful difference by connecting patients with the care they need. This role is ideal for a relationship-driven sales professional who thrives in a fast-paced healthcare environment and enjoys creating value for referral partners. You'll develop and maintain strategic relationships, educate providers on our services, generate new referral opportunities, coordinate communication between referral sources and clinical teams, and execute territory growth strategies. Through your consultative approach, strong communication skills, and commitment to exceptional service, you'll help drive organizational growth while ensuring more patients receive the high-quality care they deserve.
Requirements
- High School Diploma or GED
- Minimum 2 years in healthcare strategic development, ideally within home health or hospice
- Demonstrated experience in medical sales or within Skilled Nursing Facilities, Assisted Living, or Independent Living environments
- Ability to maintain strong professional relationships with physicians and referral sources
- Reliable transportation, valid driver’s license, and valid automobile insurance coverage
- Strong interpersonal and communication skills
- Ability to plan, organize, and self-direct work with minimal supervision
- Demonstrated customer service excellence, critical thinking, and problem-solving abilities
- Skilled in relationship management, strategic planning, data tracking and analysis
- Community networking to grow home care services
Nice To Haves
- Associate’s degree
- Demonstrates active involvement in professional organizations and community activities
Responsibilities
- Partner with physicians, hospitals, senior living communities, and other healthcare providers to grow referrals across our home health service line.
- Serve as a trusted resource throughout the referral process.
- Build lasting partnerships.
- Educate referral sources on our services.
- Generate new referral opportunities.
- Coordinate communication between referral sources and clinical teams.
- Execute territory growth strategies.
- Develop and maintain strategic relationships.
Benefits
- A competitive base salary with no cap on incentives – unlimited earning potential
- Orientation bonus program ensures high levels of compensation
- No wait to earn commissions/incentives – top performers make 6 digits in total compensation
- Career ladder growth opportunities
- The ability to keep your current relationships and continue to build on them
- A stand-alone hospice with a care continuum (home health and physician services)
- In-house research and development team to help build the innovative/specialty programs that we offer our clients
- Data driven territories that set you up for success
- Strong training and orientation program – including an orientation manual
- Senior leadership team all have 25+ years post-acute management experience
- In-house recruiting team to ensure professional clinical team expertise
- Proactive hiring model to ensure growth capacity
- Minimum of 3 Weeks Paid Time Off (PTO)
- Medical, Dental, and Vision Insurance
- HSA and FSA options including Dependent Care
- Company paid Short Term Disability
- Company paid Life Insurance
- 401(k) with Employer Match
- Mileage Reimbursement
- Company Vehicle Program for field roles
- Pet Insurance
- ID and Fraud Protection
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
