About The Position

The Home Health Case Manager (Remote) plays a crucial role in collaborating with the health care team, patients/families, and providers to assist with the plan of care and goal achievements. This role is responsible for coordinating and ensuring care is safe, timely, effective, efficient, equitable, and patient-centered by performing at the top of the RN licensure. It furthers the professional practice of nursing at ThedaCare by promoting a culture of innovation and commitment to growth and professional development. The Remote Home Case Manager will be expected to train onsite and attend meetings, trainings, and other events onsite at ThedaCare at Home as needed throughout the calendar year.

Requirements

  • Bachelors of Science (BSN)
  • Minimum of 3 years home health bedside experience
  • EPIC, CIC, Remote Client, SHP, Rover experience preferred
  • Current Wisconsin RN license
  • American Heart Association Healthcare Provider Basic Life Support (BLS)
  • OASIS Certification preferred

Nice To Haves

  • EPIC experience
  • CIC experience
  • Remote Client experience
  • SHP experience
  • Rover experience
  • OASIS Certification

Responsibilities

  • Coordinate patient care from a distance, primarily using phone or video communication, focusing on assessments, developing care plans, and ensuring patients access necessary resources and support.
  • Identify process improvement through data collection and auditing.
  • Use home health expertise to triage patient needs and maintain open communication with patients, caregivers, and other healthcare providers.
  • Follow standardized triage protocols to ensure consistency in patient evaluation and delivery of care.
  • Manages holistic picture of individual/family/caregiver to promote overall health and wellbeing with focus on patient centered care.
  • Facilitates health optimization by progressing the plan of care from admission to discharge by determining the appropriate utilization of services.
  • Responsible for the collaboration between the interdisciplinary care team by identifying goals and coordinating the plan to ensure patient safety.
  • Creates engagement by taking responsibility for their professional development and other team members as evidenced by leading case conferences, assisting team member in-services, acting as a clinical resource and staff meeting input.

Benefits

  • Lifestyle Engagement e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support
  • Access & Affordability e.g. minimal or zero copays, team member cost sharing premiums, daycare
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