Home Health Care Office Manager | Prior Healthcare & Office Experience Required

Freedom Caregivers • Marion, OH

11d • Onsite

About The Position

Our Freedom Caregivers office in Marion, OH is seeking a detail-oriented and highly organized Branch Administrator to join our dynamic office team. The Branch Administrator will manage and maintain client and caregiver schedules, handle office communications, ensure compliance with authorizations, manage caregiver time clock utilization, and ensure compliance with caregiver in-service and CEU requirements. This role may occasionally require filling in caregiving shifts and will assist the Branch Administrator with daily operations, upholding the mission, vision, and values of Freedom Caregivers.

Requirements

• Prior experience in both an office/administrative setting and a medical or healthcare environment.
• Exceptional communication skills, both written and verbal.
• Proficient with technology, including use of a computer and smartphone.
• Proficient in Microsoft Office (Word, Excel, Outlook, Teams).
• Excellent leadership and interpersonal skills.
• High School education or GED.
• Reliable transportation.
• Proof of auto insurance.
• Must be able to communicate fluently in the English language, both written and verbally.
• Must be able to pass a criminal background check and drug test.
• Ability to sit for up to 8 hours a day.
• Ability to lift, push, pull, and carry up to 50lbs.

Nice To Haves

• Candidates without prior experience in both an office/administrative setting and a medical or healthcare environment will not be considered.

Responsibilities

• Manages and maintains client and caregiver schedules.
• Manages office phones and communications with clients and caregivers, promoting exceptional communication and customer service to clients, families, and staff.
• Ensures each client's schedule and shift is compliant with the proper authorization(s) and that scheduled hours are within the contracted hours per each authorization.
• Manages caregiver time clock utilization and record keeping, including missed punches, undocumented shifts, and attendance occurrences.
• Ensures compliance with caregiver in-service and CEU requirements.
• May occasionally be required to fill in caregiving shifts depending on staffing patterns.
• Assists the Branch Administrator with the daily operations of the office, ensuring adherence to all Agency policies and procedures.
• Upholds the mission, vision, and values of Freedom Caregivers.

Benefits

• Leadership growth opportunities within an expanding agency.
• Supportive, team-oriented environment.
• Competitive pay and mileage reimbursement.
• Flexible scheduling and work-life balance.
• Opportunity to make a meaningful impact in the lives of clients, families, and caregivers.
• Drive time and mileage reimbursement.
• Paid Time Off.
• Paid comprehensive training program with on-the-job training.
• Essential healthcare coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED