Home Health and Hospice Supervisor of Outreach for Puget Sound

MultiCare Health System•Tacoma, WA

6d•$94,890 - $136,573•Hybrid

About The Position

Join a team that shares your calling At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home. FTE: 1.0, Shift: 8-5, Schedule: m-F Position Summary The Supervisor of Outreach Activities oversees regional outreach staff and processes to expand awareness, understanding, and access to Home Health and Hospice services. This role ensures consistent, high‑quality community engagement, referral development, and education across multiple service areas. The Supervisor collaborates with internal teams and external partners to strengthen referral pathways, support strategic growth, and promote exceptional patient and family experiences.

Requirements

Associate degree required; two (2) years of leadership experience may be considered in lieu of degree
Two (2) years of experience in Home Health, Hospice, community health outreach, care coordination, or related healthcare field
Previous experience and demonstrated skills in a supervisor or lead capacity
Knowledge of Home Health and Hospice regulations, referral processes, and service models preferred
Driver License/Abstract - Multiple Issuers
Other: vehicle for work business activities

Responsibilities

Supervise Outreach Coordinators across multiple regions, providing coaching, performance feedback, and ongoing professional development.
Oversee daily outreach operations, ensuring consistent execution of community engagement, education, and referral‑building activities.
Implement and communicate departmental policies, procedures, and standards to ensure compliance and operational consistency.
Monitor outreach metrics, referral trends, and engagement data to evaluate effectiveness and identify opportunities for improvement.
Coordinate staff schedules based on program needs, community events, and strategic priorities.
Build and maintain strong relationships with providers, facilities, community organizations, and other referral sources.
Collaborate with Home Health, Hospice, Intake/Admissions, and Leadership to streamline referral processes and support service growth.
Ensure accurate documentation and reporting of outreach encounters, partner interactions, and community engagement outcomes.
Participate in short‑ and long‑range planning, quality improvement initiatives, and strategic outreach projects.
Support budgeting activities related to outreach operations, events, and materials.
Represent the organization at community events, health fairs, and professional meetings to promote Home Health and Hospice services.