HOME HARDLINES/CLERK

The Kroger Co.•Lynnwood, WA

2h•$17 - $24•Onsite

About The Position

The Home Hardlines Clerk creates an outstanding customer experience through exceptional service and helps maintain a safe, clean environment that encourages customers to return. The clerk assists the department manager in meeting sales and profit goals and monitors established quality assurance standards. The role supports the Customer 1st strategy, encourages associates to provide excellent service, and models the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. The position involves helping customers with questions and product suggestions, maintaining product knowledge, offering samples, informing customers about specials, and recommending merchandise. It also includes reviewing sell-by dates, labeling and stocking merchandise, maintaining inventory, and reporting ordering or shipping discrepancies. The clerk follows safety procedures, identifies hazards, inspects equipment, reports accidents and safety risks, and notifies management of equipment needing repair or illegal activity. The posting describes benefits available to associates, subject to eligibility and other conditions. These include healthcare coverage, paid time off, employee assistance and financial support resources, associate discounts, tuition assistance or reimbursement, training and development opportunities, and retirement benefits. The final rate of pay is determined at store level based on prior equivalent work experience.

Requirements

Ability to handle stressful situations.
Effective communication skills.
Knowledge of basic math, including counting, addition, and subtraction.

Nice To Haves

Retail experience.
A second language, in speaking, reading, and/or writing.

Responsibilities

Promote trust and respect among associates.
Create a welcoming environment for customers and answer questions about products sold in the department and throughout the store.
Maintain knowledge of department products and respond to questions or make product suggestions.
Offer product samples to help customers discover items or products they ask about.
Inform customers about Drug GM and Home specials.
Recommend Drug GM and Home items to help customers find the products they want and need.
Review sell-by dates and take appropriate action.
Label, stock, and inventory department merchandise.
Report product ordering or shipping discrepancies to the department manager.
Maintain a positive attitude.
Stay current with present, future, seasonal, and special advertisements.
Reinforce safety programs by following safety procedures, identifying unsafe conditions, and notifying store management.
Inspect equipment as part of preventive maintenance and notify the appropriate department or store manager about items needing repair.
Notify management of customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Perform the essential functions of the position with or without reasonable accommodation.

Benefits

Healthcare coverage, including medical, dental, vision, and prescription coverage, subject to plan availability and eligibility.
Flexible scheduling in full- and part-time roles.
Paid time off, including holiday and sick pay, based on eligibility and length of service.
Free counseling through the Employee Assistance Program.
Confidential financial tools and coaching through Goldman Sachs Ayco.
Associate discounts on purchases, including food, travel, and technology.
Tuition reimbursement of up to $21,000 over a career through the Continuing Education program.
Training programs and career pathways.
Paid time off such as vacation, sick leave, and parental leave.
401(k) plan and/or Taft-Hartley pension fund participation, subject to eligibility.
Group term life insurance, subject to location and eligibility criteria.
Tuition assistance, college scholarships, and educational leave of absence, depending on eligibility and location.
Internal training and development resources.