Home Goods Furniture Associate

Bruce Co•Middleton, WI

17h•$20 - $22•Hybrid

About The Position

The Bruce Company is seeking a Home Goods Furniture Sales Associate with experience in Customer Service and Retail Sales to join their Retail Team. Experience with Designing and Outdoor living sales is a plus. The ideal candidate is dedicated to customer success and enjoys learning new skills. This role involves assisting customers in selecting upscale casual furniture, providing exceptional customer service, and building long-lasting customer relationships.

Requirements

High School Diploma or equivalent is required.
Prior customer service and sales experience is required.
Must be highly organized and detail-oriented to ensure accuracy and adherence to procedures.
Must possess basic math and measurement skills.
Able to multi-task and work in a fast-paced environment.
Proficient in the use of computers and Point of Sale (POS) systems.
Excellent customer service skills.
Good organizational and communication skills.
Must be able to communicate effectively in English.
Ability to work a minimum of two weekends per month (generally every other Saturday and Sunday) is required. Every weekend from April to June.
Additional overtime may be required as workload dictates.

Nice To Haves

Experience with Designing and Outdoor living sales is a plus.
An Associate’s degree in Interior Design or a similar field of study is preferred.
Previous experience working in a retail setting is preferred.
Design experience or knowledge is preferred.

Responsibilities

Utilize design skills to assist customers in selecting upscale casual furniture.
Provide exceptional customer service and build long-lasting customer relationships by listening to customer needs and matching them with appropriate products.
Complete furniture purchase orders and enter them into the Point of Sale (POS) system.
Keep appropriate pricing and signage on floor models.
Meet/exceed and contribute to sales targets.
Serve as an internal expert regarding custom furniture and vendor options to best assist garden center customers with their product needs.
Enhance customers’ shopping experience and create a pleasant shopping environment.
Engage customers and build rapport and relationships to encourage return visits.
Maintain the presence of the indoor general area; replenish, pick up, and straighten displays; maintain proper display and placement of signage.
Perform sweeping and general cleaning of indoor areas.
Maintain a clean, organized, and safe work environment.
Develop familiarity with other products and items sold through the retail garden center, assisting in other areas as needed.
Set standards for a satisfactory company image that invites customers to repeat their business.
Follow company safety policies and procedures at all times.
Perform other tasks as assigned by the supervisor/manager.