Home Furnishings Associate

BROAD RIVER RETAIL•Pineville, NC

2d•$70,000 - $100,000•Onsite

About The Position

The Home Furnishings Associate is a customer-facing retail sales professional on Broad River Retail’s Retail Performance team who reports directly to the General Manager. The role helps customers create personalized living spaces and select sleep systems that suit their lifestyles. Associates build customer relationships, identify needs, present suitable products, and guide customers through purchasing and financing. This is a 100% commission-based role with uncapped earning potential; the posting states that most sales professionals earn $70,000–$100,000, with top performers earning more. Broad River Retail provides training and support, along with opportunities for career growth.

Requirements

Experience in a high-customer-expectation environment such as sales, hospitality, or retail is considered ideal.
Entrepreneurial mindset and strong sense of teamwork.
Coachable, self-motivated, and eager to learn and grow.
High-energy, people-focused approach and commitment to exceeding customer expectations.
Professional, positive, resilient, goal-driven, with a strong work ethic.
Detail-oriented with excellent follow-up and follow-through skills.
Strong time-management abilities and ability to thrive in a fast-paced retail sales setting.
Excellent verbal and written interpersonal and communication skills.
Comfort with technology, including basic computer skills and proficiency with iPads or tablets.
Problem-solving skills and attention to detail.
Ability to build and maintain trusted partnerships with business stakeholders and leadership.
Willingness to work a flexible schedule, including nights and weekends.

Responsibilities

Greet showroom guests, learn the reason for their visit, and develop lasting customer relationships.
Discover prospective customers’ lifestyles, needs, and goals during sales consultations.
Present and discuss home furnishing product options based on customers’ needs.
Use sales and upselling techniques.
Promote new sales, special events, and financing options.
Assist customers with financing, purchasing, and delivery, and work toward their satisfaction.
Build product knowledge and improve sales techniques through ongoing professional training and development.