Home Equity Specialist

Credit Union of Southern California•Anaheim, CA

1d•$24 - $35•Hybrid

About The Position

We are hiring a Home Equity Specialist who will educate Members and potential Members about home equity loans and lines of credit. Will build home equity loan portfolios by originating, processing, and pre-underwriting home equity loans. This position in based in Anaheim Hills CA with the opportunity to work a hybrid-remote schedule which consist of 2 days in-office and 3 days working remote from home. CU SoCal is one of the fastest growing credit unions and is more than just a place to work. It’s a place where people come before profit, a place where you can build a career that’s more than a job, and where the work you do has meaning and purpose. We offer competitive pay, great health benefits and a culture like no other! CU SoCal is a Gallup Exceptional Workplace Award Recipient In 2025, Credit Union of Southern California (CU SoCal) was once again honored with the Gallup Exceptional Workplace Award, marking our second consecutive win and ranking us among the top workplaces worldwide for outstanding employee engagement.! The CU SoCal culture fosters Building Better Lives for our Members, personal development, open communication, and genuine care for each other. We prioritize C.A.R.E. 4: professional competence, positive attitude, relationship building, and eager service to others. If you're passionate about making a difference and want to be part of a dynamic team, explore CU SoCal career opportunities today!

Requirements

High School Diploma or equivalent.
2+ years of similar sales/origination experience in Real Estate or Mortgage Sales, Credit Union, Banking, Financial Services or Lending companies.
Strong working knowledge/experience with Encompass and Symitar.
Proficient in all applicable MS Office programs (i.e., Word, Excel, Outlook, Teams, etc.)
Excellent oral and written communication, human relations and negotiating skills.
Proficient math skills – ability to add, subtract, multiply, divide and calculate averages and percentages.
Maintain a working knowledge of policies and procedures necessary to effectively perform job duties.
Excellent Member Service skills.

Nice To Haves

Bachelor's degree in Finance, Economics, Business, or equivalent experience.

Responsibilities

Acts as subject matter expert on home equity lending for branches and Member Care Center by maintaining superior working knowledge of CU SoCal home equity products.
Identifies financial needs of Members and potential members.
Obtains home equity applications and informs Members of current rates, loan programs and promotions.
Discloses all home equity files timely and in accordance with all applicable regulations.
Ensures that borrower loan documentation is complete, accurate and complies with company requirements including calculating debt ratios, verifying income, reading credit reports, and entering liabilities in our systems.
Reviews credit, income, asset, and property documentation to submit an approvable package to underwriting
Communicates regularly with Members, manages expectations, provides assistance throughout the loan process, obtains any necessary outstanding items, and shares turn times and closing dates.
Ensures that all loan files meet all regulatory/RESPA requirements through all phases of the loan file.
Informs member of terms and conditions of approved loans, lending policies, stipulations, collateral requirements, and repayment terms.
Monitors home equity pipeline to help ensure loans are funded within 30 days of origination.
Complete understanding and active application the C.A.R.E. 4 Guide expectations and the Brand Communications Standards Accountability Philosophy.
Must be able and available to work a “hybrid” schedule, per business operations requirement, as needed.
Additional duties and responsibilities, as assigned.