Home Equity Processor

Community First Credit UnionNeenah, WI
Onsite

About The Position

As our Home Equity Loan Processor, you will provide outstanding, quality service to external and internal members. This role involves preparing documents related to TILA-RESPA Integrated Disclosure (TRID) compliance, including loan estimates, closing disclosures, and change in circumstances. You will also prepare loan documentation for branch loan closings and ensure the accuracy of all TRID and loan closing documents through quality control processes. A key responsibility is obtaining home owners insurance documentation from insurance companies prior to closings and monitoring closing files for proper home owners insurance coverage. You will need to demonstrate knowledge and familiarity with all TRID forms, regulations, requirements, and associated timelines. Additionally, you will order title policies, flood determinations, and property evaluations, and review these documents along with title policies and flood determinations. The role requires reviewing files to ensure all required conditions are met prior to closing and preparing outgoing wire instructions related to loan closings. You will also communicate frequently with third parties such as title insurance, home owners insurance, and appraisal companies, monitor and process emails received in the department-shared inbox, handle lender questions and requests regarding loans and documentation, and monitor the digital signature dashboard for acknowledged disclosures.

Requirements

  • Requires a high school diploma or equivalent degree (GED, HSED)
  • Exceptional attention to detail and accuracy
  • Strong organizational and time management skills
  • Excellent written and verbal communication skills
  • Familiarity with Microsoft Office suite and web-based software packages
  • Passion for providing outstanding service to our members – internal and external
  • The ability to work hard, find solutions and have fun!

Nice To Haves

  • Minimum of one year of real estate lending experience is preferred
  • Knowledge of home equity document preparation and/or lending is preferred

Responsibilities

  • Provide outstanding, quality service to external and internal members
  • Prepare documents related to TILA-RESPA Integrated Disclosure (TRID) compliance, including loan estimates, closing disclosures and change in circumstances
  • Prepare loan documentation for branch loan closings
  • Ensure accuracy of all TRID and loan closing documents through quality control processes
  • Obtain home owners insurance documentation from insurance companies prior to closings
  • Monitor closing files for proper home owners insurance coverage
  • Demonstrate a knowledge and familiarity with all TRID forms, regulations, requirements and associated timelines
  • Order title policies, flood determinations and property evaluations
  • Review title policies and flood determinations
  • Review files to ensure all required conditions are met prior to closing
  • Prepare outgoing wire instructions related to loan closings
  • Communicate frequently with third parties such as title insurance, home owners insurance and appraisal companies
  • Monitor and process emails received in the department-shared inbox
  • Handle lender questions and requests regarding loans and documentation
  • Monitor the digital signature dashboard for acknowledged disclosures
  • Act in accordance with Community First Credit Union policies and procedures
  • Complete all required compliance training and continuing education within specified timeframe
  • Maintain a thorough knowledge of all internal operating procedures within the Consumer Lending Services Department, as well as applicable laws and regulations
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