Home Delivery Operations Coordinator (On-Site)

Fitlife Foods•Plant City, FL

9d•Onsite

About The Position

Fitlife Foods is the leading multi-channel prepared meals company in Florida and Georgia. With retail locations, home delivery, and corporate partnerships, our mission is simple: Feed Your Journey. The Home Delivery Operations Coordinator supports the daily execution of Fitlife Foods’ home delivery fulfillment and distribution operations. This role helps ensure that customer orders are accurately bagged, staged, and prepared on schedule, while supporting smooth coordination among fulfillment teams, drivers, customer service, and operational partners. The ideal candidate is organized, dependable, detail-oriented, and comfortable working in fast-paced operational environments where priorities can shift quickly. Fitlife Foods operates on accountability, teamwork, urgency, and continuous improvement. This role plays an important part in helping deliver a consistent and positive customer experience.

Requirements

1+ years of experience in fulfillment, warehouse, logistics, food production, retail operations, or delivery environments preferred
Prior experience in a lead, coordinator, or high-volume operational support role preferred
Strong organizational skills and attention to detail
Ability to multitask and prioritize effectively in fast-paced environments
Strong communication and problem-solving skills
Comfortable working cross-functionally with operational teams
Experience with operational systems, fulfillment software, or delivery platforms preferred
Food production, meal delivery, warehouse, or logistics experience preferred
Ability to stand and move throughout production and fulfillment areas for extended periods
Ability to lift to 50 pounds periodically
Ability to work in refrigerated and warehouse-style environments
Fast-paced operational environment with changing priorities and tight timelines
Ability to work flexible schedules, including early mornings, weekends, and periodic Sundays, based on operational demands

Responsibilities

Support the daily execution of home delivery fulfillment operations
Assist with coordinating order bagging, staging, and distribution activities
Help ensure customer orders are prepared accurately and on schedule
Monitor workflow and communicate operational concerns to leadership
Provide hands-on operational support during peak production periods
Support onboarding and training efforts for fulfillment team members
Reinforce operational procedures, organization, and accountability standards
Help maintain high standards of order accuracy and customer experience
Partner with Customer Service teams to help resolve delivery-related concerns
Escalate recurring operational or customer issues to leadership appropriately
Support a customer-first culture throughout the fulfillment operation
Assist with route preparation and delivery coordination activities
Utilize systems such as ShipStation, FedEx, Parsley, and related platforms to support operational execution
Verify order readiness before route departures
Support communication with delivery drivers and external delivery partners as needed
Help coordinate operational adjustments when issues arise
Assist with maintaining transportation-related records and documentation
Support reporting related to driver activity, incidents, and operational tracking
Coordinate communication with Accounting and HR regarding operational documentation as needed
Help monitor operational supply and staging needs
Support compliance with food safety, sanitation, handling, and temperature-control procedures
Maintain clean, organized, and safe fulfillment and staging areas
Reinforce adherence to company operational standards and expectations
Identify opportunities to improve organization and workflow efficiency
Support operational reporting and issue tracking
Assist leadership with process improvement initiatives and operational follow-up
Maintain flexibility and responsiveness in a fast-moving environment