Home Delivery Driver

Mom's Meals•Syracuse, NY

20d•Onsite

About The Position

As a Home Delivery Driver for Mom’s Meals, you will help ensure customers receive their meals for the upcoming week. You will load and unload prepacked meal boxes from designated cold storage and deliver them to customers’ homes, often carrying the meals inside. Prompt delivery and excellent customer service are important parts of the role. The schedule is a four-day work week, Tuesday through Friday. The position pays $19 per hour, with a monthly bonus opportunity. The work address is 264 Farrell Rd., Syracuse, NY 13209. Employment is contingent on successfully passing a post-offer drug screen and background check, where permitted by law.

Requirements

Be at least 18 years of age.
Have a high school diploma or GED.
Have a valid driver’s license and an excellent driving (DMV) record.
Have good communication skills and be able to speak, read, and write English.
Be able to operate a smartphone sufficiently.
Be familiar and comfortable with GPS routing.
Have basic math skills.
Be able to drive in various weather and traffic conditions.
Be able to work in variable weather conditions.
Have prior experience adhering to company policies and demonstrating core values.
Pass a post-offer drug screen and background check.
Pass a post-offer MVR lookup.

Nice To Haves

Previous delivery-driving experience in a customer-facing environment.
Experience completing high-volume delivery routes in residential areas.
Strong customer service experience, including communicating professionally and courteously with customers in their homes.
Experience working independently while meeting productivity and on-time delivery expectations.
Experience in roles requiring frequent driving, time management, and direct customer interaction.

Responsibilities

Safely operate a company vehicle and obey traffic laws.
Load meals into the company vehicle at the designated cold storage facility.
Deliver meals to clients, often taking meals into their homes.
Call clients when delivery issues arise or when necessary for the region.
Accurately and consistently record deliveries using the MMHD delivery application.
Follow food sanitation and food safety procedures consistently.
Provide excellent customer service to clients.
Inspect, clean, and maintain equipment in safe operating condition.
Immediately report equipment failures and vehicle damage to a supervisor so repairs can be scheduled.
Assist with vehicle and driver audits.
Ensure deliveries comply with established protocols.