About The Position

The Retail Home Consultant creates a world-class home-buying experience by helping customers identify a floor plan, choose options, and coordinate the construction process. The role involves connecting with prospective buyers, presenting display homes and their features, and guiding customers through the home-buying journey. Consultants develop product, financing, sales, and local-market expertise while contributing to the retail home center’s sales and merchandising efforts.

Requirements

  • At least six months of relationship-driven business-to-consumer sales experience is preferred.
  • General understanding of the retail environment.
  • Ability to obtain appropriate manufactured-home sales licensing.
  • Ability to learn and comply with legal requirements applicable to manufactured-home sales.
  • Strong verbal communication skills.
  • Ability to contribute and excel in a team environment.
  • Strong organizational and time-management skills.
  • Professional demeanor and appearance.
  • Ability to pass a criminal background check and drug screening.

Nice To Haves

  • At least six months of relationship-driven business-to-consumer sales experience.

Responsibilities

  • Protect Clayton’s brand and assets by maintaining integrity throughout the sales process.
  • Develop expertise in financing and mortgage concepts, products, sales, presentation skills, and the local market.
  • Maintain customer files and provide timely follow-up with prospective buyers using the company CRM system.
  • Help the manager select inventory, decorate model homes, and maintain their appearance.
  • Develop and execute a strategic sales and marketing plan to increase home center traffic.
  • Present display homes to potential buyers and demonstrate features and benefits.
  • Set home center appointments using the prospect database and by converting advertising calls and web leads.
  • Participate in sales meetings, training opportunities, and other company-sponsored functions.
  • Collaborate with the team and assist with miscellaneous duties as required.
  • Work the required schedule, including Saturdays.
  • Walk the lot and show homes throughout all seasons.
  • Move and lift furniture, promotional items, and other materials weighing up to 75 pounds.

Benefits

  • $50,000 base salary plus a commission plan.
  • Health, dental, and vision benefits package options for full-time team members.
  • 401(k) programs with investment options and company matching for full-time and part-time team members after one year.
  • Paid parental leave.
  • Employee Assistance Programs.
  • Paid time off.
  • Paid holidays.
  • Paid time to volunteer through the Clayton Impact program.
  • Holistic wellness programs covering physical, nutritional, social, financial, spiritual, and occupational wellness.
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