Home Consultant (bilingual preferred)

Roberts ResortsAustin, TX
Onsite

About The Position

Roberts Resorts & Communities is a nationally operating and growing company with a mission to build community and fulfill dreams. They are dedicated to making a difference in the lives of 30,000 families through their core values of resourcefulness, integrity, passion, and epic customer service. The company is looking for a gritty, self-driven sales marketer who can build their own brand, create engaging social content to drive leads, and has the hustle to turn interest into sales. As a Home Consultant, you will guide prospective residents through the home buying process, provide personalized guidance and support, and help individuals and families find their dream homes. You will contribute to creating an exceptional living experience by focusing on customer service and community building.

Requirements

  • Excellent Communication Skills: Strong verbal communication abilities.
  • Sales Expertise: Track record of personal sales success, with at least 2 years of experience.
  • Organizational Proficiency: Exceptional organizational and time management skills.
  • Professional Demeanor: Maintains a professional appearance and demeanor.
  • Ability to Sell 10 Houses: Demonstrated ability to meet or exceed the target of selling 10 houses per quarter.
  • High School Diploma or GED equivalent.
  • Minimum of 2 years of experience in sales.
  • Strong interpersonal and communication skills.
  • Ability to work effectively both independently and as part of a team.
  • Valid driver's license with a clean driving record.

Nice To Haves

  • Bilingual proficiency is advantageous.
  • Preferred experience in housing or real estate.
  • Previous experience using CRM software is desirable.

Responsibilities

  • Handle customers from initial visit through sales process and closing with meticulous attention to detail.
  • Demonstrate expertise in housing products and the surrounding housing market.
  • Manage resident applications, credit checks, and gather documents for submittal.
  • Ensure seamless paperwork flow from sales to underwriting, corporate office, staff, and customers.
  • Conduct community tours for prospective residents, emphasizing the features and benefits of our model homes.
  • Become an expert on providing the benefits to living in a land lease community.
  • Utilize proven four-step selling process and objection-handling techniques.
  • Establish and manage effective customer follow-up program using our CRM.
  • Generate self-generated marketing leads through networking and community promotion.
  • Foster positive relationships with current residents to encourage referrals.
  • Collaborate closely with the home center manager to maximize sales.
  • Promote value of homes and the Roberts Communities lifestyle.
  • Implement creative strategies to attract more prospects and drive sales.
  • Prioritize customer satisfaction above all else, embodying Roberts Communities Core Values.

Benefits

  • Medical, Dental, and Vision Insurance
  • Employer Paid Life Insurance
  • Voluntary STD, LTD, Accidental, and Critical Illness
  • PTO and 11 Paid Holidays
  • 401k & 401k Matching
  • Working in an inclusive community
  • Complimentary stay at our resorts
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