Home Consultant (bilingual preferred)

Roberts Resorts & Communities•Austin, TX

21h•Onsite

About The Position

Roberts Resorts & Communities is a nationally operating and growing company focused on building community and fulfilling dreams. With core values of resourcefulness, integrity, passion, and epic customer service, they aim to make a difference in the lives of 30,000 families. The Home Consultant role is for a gritty, self-driven sales marketer who can build their own brand, create engaging social content to drive leads, and has the hustle to turn interest into sales. This role involves guiding prospective residents through the home buying process, utilizing sales expertise to help individuals and families find their dream homes, and contributing to an exceptional living experience. The company emphasizes a passion for customer service and community building.

Requirements

Excellent Communication Skills: Strong verbal communication abilities.
Sales Expertise: Track record of personal sales success, with at least 2 years of experience.
Organizational Proficiency: Exceptional organizational and time management skills.
Professional Demeanor: Maintains a professional appearance and demeanor.
Ability to Sell 10 Houses: Demonstrated ability to meet or exceed the target of selling 10 houses per quarter.
High School Diploma or GED equivalent.
Minimum of 2 years of experience in sales, with preferred experience in housing or real estate.
Bilingual proficiency is advantageous.
Strong interpersonal and communication skills.
Previous experience using CRM software is desirable.
Ability to work effectively both independently and as part of a team.
Valid driver's license with a clean driving record.
Constantly sit, talk, or hear; Frequently use hands.
Manual dexterity for handling paperwork and using office equipment.
Clear vision and hearing for reviewing documents and communicating effectively.
Capability to lift up to 10 pounds.

Nice To Haves

Bilingual proficiency is preferred.
Previous experience using CRM software is desirable.

Responsibilities

Handle customers from initial visit through sales process and closing with meticulous attention to detail.
Demonstrate expertise in housing products and the surrounding housing market.
Manage resident applications, credit checks, and gather documents for submittal.
Ensure seamless paperwork flow from sales to underwriting, corporate office, staff, and customers.
Conduct community tours for prospective residents, emphasizing the features and benefits of our model homes.
Become an expert on providing the benefits to living in a land lease community.
Utilize proven four-step selling process and objection-handling techniques.
Establish and manage effective customer follow-up program using our CRM.
Generate self-generated marketing leads through networking and community promotion.
Foster positive relationships with current residents to encourage referrals.
Collaborate closely with the home center manager to maximize sales.
Promote value of homes and the Roberts Communities lifestyle.
Implement creative strategies to attract more prospects and drive sales.
Prioritize customer satisfaction above all else, embodying Roberts Communities Core Values.