Home Comfort Advisor

Reliable Heating & Air•Fairburn, GA

14h•Onsite

About The Position

Home Comfort Advisors are responsible for driving revenue by generating new customer leads and converting leads into clients by forming lasting and positive relationships. The primary focus is to recommend and sell whole home products (i.e., HVAC, ventilation, water heaters/purification, electrical, IAQ and maintenance protection plans) to leads and current customers. Your duties also include assisting HVAC specialists who install, troubleshoot, and repair HVAC equipment by contacting customers, performing in-home consultations, providing quotes about the recommended service, writing proposals and contracts, and designing HVAC systems in customer homes and businesses. This is a 100% commission role. Compensation is completely based on your performance.

Requirements

High School Diploma or GED
At least 5 years of in-home sales experience with a proven track record of success
Understanding of HVAC components, building codes, and energy efficiency - Trane products preferred
Ability to properly engineer a job, perform heat load calculations and determine proper equipment sizing
Strong interpersonal skills for building trust with customers and identifying needs.
Excellent communication and presentation skills
Ability to operate in a dynamic and fast-paced environment
Excellent interpersonal, communication and analytical skills
Highly organized with exceptional follow-through abilities
Attention to detail
Must pass MVR screening and maintain a good driving record
Must be able to follow directions and work independently
Ability to read, write and speak in English

Nice To Haves

Trane products preferred

Responsibilities

Responsible for handling all sales leads (self-generated and furnished by the Company)
Meet with clients, assess their needs, and present tailored whole home solutions.
Source new clients, re-engage leads, and use a one-call close method or follow-up strategies to secure contracts.
Evaluate home/business layouts to recommend equipment and prepare accurate proposals using specialized software.
Responsible for executing proper follow up procedures with every customer
Ensures that customer expectations are met and kept throughout the duration of the project to ensure complete customer satisfaction
Develop and maintain sales that meet or exceed the profit margin and closing ratio goals assigned by the Sales Managers
Make recommendations to the customer regarding the different options available to resolve their wants and needs
Communicate to the consumer on the proper operation and maintenance of the installed equipment
Answer related questions as to operation, features, and functions to the homeowner
Identify new business opportunities by performing direct sales activities and provide support to the administrative personnel as needed
Maintain company vehicle, ensuring cleanliness and organization, both inside and out.
Other duties as assigned