Home Care Start of Care Specialist
Addus HomeCare•Chicago, IL
•Onsite
About The Position
Responsible for initiating home care services for newly referred clients. Additionally, the Start of Care Specialist will match appropriate home care aides with client’s to promote independent living at home.
Requirements
- High school diploma or equivalent
- Data Entry
- Customer Service
- Case Management
- Computer proficiency - MS Office
- Occasional travel between facilities may be required
- Must have reliable transportation, valid driver license and state required insurance
Responsibilities
- Initiates Home Care Services for new clients in accordance with established payor timelines
- Facilitates communication between new clients, home care aides, case managers and the branch
- Completes and coordinates client/employee schedules in accordance with the client’s plan of care while remaining within authorized service hours
- Communicates changes in service needs to referral agency staff and branch management
- Schedules preferred workers/family caregivers for pre-employment training
- Resolves consumer complaints within the scope of authority
- Notifies branch management of significant events related to service delivery
- Notifies Service Coordinators of new clients received within assigned service area
- Performs other duties as assigned
Benefits
- Medical
- Dental
- Vision Benefits
- Continued Education
- PTO Plan
- Retirement Planning
- Life Insurance
- Employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
