PACE Home Care Specialist (Central Valley PACE - Modesto)
About The Position
The Home Care Specialist is responsible for the scheduling and reconciling of all home care services. The schedule is Monday – Friday, working 8:00 am – 5:00 pm. This role involves creating and maintaining participant schedules according to care plans and staff availability, managing the staffing schedule to ensure coverage for various types of leave, and communicating with contract agencies to maintain staffing and relationships. The specialist will also coordinate Durable Medical Equipment (DME), assist with home care assessments, contact care providers and clients about daily changes, and participate in an on-call rotation for emergencies and intakes. General office duties and adherence to established home care protocols are also expected.
Requirements
- Reliable transportation valid CA Driver’s License, acceptable driving record, and vehicle insurance.
- Must be able to work effectively in a team environment.
- Only act within the scope of his or her authority to practice.
- Ability to communicate skillfully, handle multiple priorities, maintain a warm and friendly demeanor, be flexible, innovative, focus on results and travel regularly.
- Ability to interact professionally and respectfully with geriatric individuals including those with cognitive decline and/or physical frailties.
- Meet a standardized set of competencies established by Central Valley PACE and approved by CMS before working independently.
- Proficiency with Microsoft Suite and/or Google Suite, and scheduling software required.
- Bilingual English / Spanish.
- High school diploma, or equivalent.
- Current BLS CPR Card certified by American Heart Association.
- Minimum two (2) years caregiver experience.
- Minimum one (1) year experience scheduling home care appointments.
Responsibilities
- Creates and maintains participant schedules according to care plans and staff availability.
- Maintains staffing schedule to ensure coverage for sick leave, vacation, and long-term leave.
- Communicates routinely with contract agencies to maintain staffing and a long lasting relationship.
- Assists with reconciling vendor invoices and delivering the services in the EMR.
- Coordinates Durable Medical Equipment (DME) and delivers DME items.
- Assist with semiannual home care assessments.
- Contact care providers and clients regarding day-to-day changes.
- On a rotational basis, participates in after hours and weekend calls to handle emergencies, scheduling issues, and client referrals/intakes.
- Perform general office duties including but not limited to word processing, photocopies, files, shreds, sort/distribute mail, provide reception coverage, telephone services, etc.
- Understand and adhere to established home care protocols.
Benefits
- Medical: (0 Deductible / $2,000 Individual; $4,000 Family Out-of-Pocket Max), excellent PPO coverages
- Dental
- Vision
- 403(b) with match
- FSA plans
- Gym discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
